DOOFINDER ‑ Search & Discovery

La app me parece funcional y tambien te dan una muy buena atención para el manejo de la app y seguimiento.

Durante el periodo de prueba funcionó increíble, pero desde que lo contratamos está teniendo muchas fallas cómo que los clientes no puedas dirigirse al producto que ven, o agregar el carro. Pagamos 2 meses sólo para empeorar la experiencia. Aún estamos esperando la devolución de dinero y que eliminen nuestra tarjeta de crédito

Great tool for sales, helps our costumers find their products faster with less clicks! Also user friendly.

at The Outfitters, we have a fairly large product database, ~40,000, and Doofinder really helps our users find their way through the deep database to the product they need.
The price point was a small point of contention for us to begin with and felt that it was more expensive than we had originally thought it would be. However we have found Doofinder to be worth it's weight even at the higher prices. 4/5 for the App.

Egor helped us out and couldn't have been any more helpful. He was extremely knowledgeable, professional and friendly. 5/5 for Egor.

Hay soporte, de hecho éste responde bastante rápido y en español. Es una herramienta que ha evolucionado mucho en los dos últimos años. En la actualidad es genial para muchos proyectos. Recomendable!!

This app was great until sales stopped as the product stopped working. I called my sales rep several times at the number on his contact page. There was no answer and no way to leave a message, I sent three emails to tech support with no timely response. I then emailed my sales rep directly, and he returned my call. I was only made aware of the DOOFINDER failure when a customer called saying he could not find a product. I tried to search for this product and other products only to discover the app needed to be fixed. The loss of revenue highly aggravated me, and I conveyed this to my sales rep. He then laughed at me, saying I was the first customer in the U.S. with this problem, as they knew many European customers had this same issue. My sales rep. blamed Shopify for the issue, saying it was utterly Shopifys fault the app did not renew and had stopped functioning. DOOFINDER wiped their hands of any responsibility only to offer two days of free usage and to create a brand new account, starting all over again. Another major flaw with this app is that it does not allow you to create the correct related products relative to the product found. WARNING if you want to constantly keep tabs on the performance of the app you are paying a premium for then this is the app you want. DOOFINDER is unreliable and not functional. WARNING stay away for this application!

This app cheated the search count of our website. Charging extra cost for mobile version is dishonest. We are contact but no response from Search bar & filters team.

Nicole is great to work with - she has been a big help in setting up Doofinder for us and has gone through each feature in detail. So this review is not at all a reflection on her, she gets a 5 star rating. I do wish it was it wasn't so pricey, the basic plan price compared to the pro plan price is a bit of a jump and there is a lot less offered with the basic plan. I would give it 5 stars if the basic plan offered at least half of what the pro plan does (with perhaps just less monthly requests), at the basic plan price. To only get one of the many features shown in the trial period is a bit disappointing considered it costs a minimum of $35/month.

Crazy pricing structure, better to go for apps that charge by the amount of products you have, rather then api request

I think our search has helped our customers find what they are looking for. Hopefully in the next couple of months we will see a difference.