DOOFINDER ‑ Search & Discovery , 881 recensioner

Do you ever run across a product or service which you never knew you needed and once you try it you wonder how you ever lived without it? This is how it was with us and Doofinder. I always thought that a search bar was a search bar, but was I ever wrong! Doofinder takes search to a whole new level and helps customers navigate our 1000 SKU webstore with complete ease. After only a few days it paid for itself with numerous sales that resulted directly from a Doofidner search.

It was super simple to integrate and the few tiny issues that crept up were dealt with immediately by their support staff. Shout out to Lindsay who is an excellent account manager! She did a great job explaining the features and benefits, was totally on top of everything during onboarding and made the whole experience a total joy.

Regardless of the size of your store, I highly recommend Doofinder.

I am giving this app 5 stars primarily because of one particular Doofinder support person. His name is Radu and if you are so lucky to have him as your Doofinder liaison, then you have struck gold! If the rest of the Doofinder staff are as amazing as Radu then this is one very lucky company. Radu practically led me by the hand from start to finish during the Doofinder orientation. We explored every awesome nuance of the app. From basic search parameters to the program's comprehensive analytics tools. Now, given that I am not the most up-to-date, erudite fellow around, Radu has to be given full marks for his patience and understanding while teaching me the ins and outs, but he persevered. I've still got more to learn but daily I'm blown away at the advantages I have now have in terms of being cognizant of who is searching for what and from where. This app has great potential and is certainly a game changer for me!

We need to make the search experiance on our site better. After looking at alot of different options we found Doofinder to be the one for us. We were supported amazingly by their team and most importantly Tahnee who was our rep was knowledgeable and extremely easy to get on with. Overall a great experiance for us.

The plugin is Amazing. Works efficiently. I was able to increase my conversion to a great extent. Ayman was amazing in assisting me in setting up the account.

Really love the Doofinder app, makes it much easier for the customer to search. The install was made easy thanks to Egor, who went above and beyond - customizing quite a few things that made it way quicker. Explained a lot over the phone too with any questions I had. He really loves his job..Thanks Egor!

Egor was great to explain and assist in setting up the app. The app works very well and we are looking forward to take advantage of the features provided by the app. Great product, Great support. Thank you.

An excellent addition to our site, has been a great help to our customers. Our site has thousands of products, so needs really useful search functionality to find it all, and Doofinder does that for us perfectly. It has many useful features that we had not even thought about beforehand, that we now cannot do without, such as combining synonym search results, banners, and dynamic reranking to highlight specific products at the top of search results. Also, the redirection to pages on your site that wouldn't come up as a product in the search results is incredibly useful.
Shaun from Doofinder helped us a lot with getting to grips with all the features and was very attentive to our requests for help or information, only a phone call or an email away.

Great app, easy to install and is effectively supporting our business to be better positioned on ecommerce. Great support team from Doofinder, especially Danilo.

After a move to an entirely new online template for my website, I had an overwhelming amount of navigation programming to do. It kept getting pushed back due to other pressing priorities. Resulting in a significant decrease in online sales! It was at this time the Jorge from Doofinder reached out to discuss the benefits of the Doofinder app. The timing could not have been more serendipitous. I am typically a skeptic of all such calls. But Jorge was easy to talk to and there was no pressure and his product was exactly what I needed. He suggested I take advantage of the 30d trial. I did! In 2 weeks my online sales were noticeably up! There were multiple follow up calls and training sessions in these 30days. I am grateful and now I am a subscriber!! Thank you Jorge & Doofinder!

This app is simply the best! Just as importantly to us is customer service and theirs is top notch. More app providers should take a page from them. Emails answered and problem solved within a few hours. Thank you❣️