DOOFINDER ‑ Search & Discovery , 881 条评论

Just started using the app and love it already. It's user friendly and the customer service is awesome. Kiran answered all my questions, was great about calling on time, and was very patient. The only thing I don't appreciate is that to have the app sync with shopify more than once per day is a paid feature, so any newly added products during the day won't show up until after the sync point. I think this should just come built in to the app.

Super cool app. The customer service is amazing. It does everything that I need and more. Also, it's super fast.

This is an amazing app with the nicest rep! Thanks, guys. It really updates the look of our website and its so easy for customers to use.

Doofinder has completely changed the game! It has transformed my business. Kieran has been incredibly helpful and patient as we integrated this app into our platform. He has been so prompt and quick to answer every one of our questions, and gave us a quick and simple solution to any issue we faced. Tailored service and advice to your store, your market, and your audience. Extremely knowledgeable and the best customer support I have ever experienced!

I haven't been using this app for a long, but I can already tell with analytics that it's helping people to find products on my site much better than before, and Peter was super helpful in getting me started and finding a plan that works well within my budget.

Doofinder has been very helpful in further understanding customer interactions on our website and learning more about their search behavior. We also feel like Doofinder provides a better customer experience while searching on our website. We were a bit hesitant to install, but Peter Aron has been fantastic! We are very thankful for the amount of time he has spent with us in the onboarding and answering all our questions. Thank you, Peter!

Molto utile per chi ha un sito minimal come il mio, da una grade spinta alle vendite. bravi. consigliata

This companies pricing structure is absurd. It's not based on "searches" it's based on api requests which turns out is each item it pulls up in the search. Got 15 bacon t-shirts? Well, that's 15 requests for 1 search. To make things even worse their search app by default split up all of our products into variants and then showed each variation (color and size) to the customer instead of just the main product itself, so we had 6,000+ requests the first day after 133 customer searches which oddly enough didn't result in a single sale (15 bacon shirts, 6 sizes, 6 colors = 540 requests per customer search. Trial is for 1,000 requests). It's almost like they intentionally want to milk the customer for every single request possible BY DEFAULT! Just based on that one day of use, we would have to pay $400 a month just to keep this app running.

The search bar was very basic on our website, that's why we decided to try Doofinder. Now it is much more dynamic, intelligent and personalized for each client. You can also manually enter or delete data if you wish.
Also the customer service is incredible! Diana Sanchez has helped us with everything, always very concerned to solve our doubts and help us to make the most of all the tools that Doofinder has to offer.

I love how this app looks on our website. Ivan was very patient and helpful with me whilst setting up and explaining all that we could do to improve our sales conversion rate.
The stats are also very helpful in knowing how our customers shop and what they search for the most.