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Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.
I found it to be very helpful in increasing sales and making it easier for customers to find what they are looking for. It will pay for itself in no time.
Do you ever run across a product or service which you never knew you needed and once you try it you wonder how you ever lived without it? This is how it was with us and Doofinder. I always thought that a search bar was a search bar, but was I ever wrong! Doofinder takes search to a whole new level and helps customers navigate our 1000 SKU webstore with complete ease. After only a few days it paid for itself with numerous sales that resulted directly from a Doofidner search.
It was super simple to integrate and the few tiny issues that crept up were dealt with immediately by their support staff. Shout out to Lindsay who is an excellent account manager! She did a great job explaining the features and benefits, was totally on top of everything during onboarding and made the whole experience a total joy.
Regardless of the size of your store, I highly recommend Doofinder.
"I'm about to finish my first month using Doofinder on my website and I'm excited to start the second month. The improvement is clear - it's now much easier for both customers and our team to find products. Jorge at Doofinder was a tremendous help during the setup. His knowledge and patience made everything go smoothly. I'm really looking forward to seeing more positive changes as I continue using it. I'd definitely recommend Doofinder to anyone with an online store for its ease of use and effectiveness.
Customer service was fantastic, had numerous calls with Byron who was able to guide us through, showing us how to access the stats, the numerous functions of the app, etc. Really easy to set up and a great addition to our bookshop website overall. Hopefully if customers find it easier to find the book they are looking for they are more likely to buy it :)
Byron was excellent in explaining the benefits of the tool in order to convince me to try the product. The additional search functionality is really good and the analytics of what people are searching for very useful. He checked in with me several times during the trial and was super helpful in helping me understand how to use it. Looking forward to getting further insights now we have signed up
Our online store has over 20,000 products and we have tried numerous search apps. Doofinder is by far the most robust option. They also have great customer support.
After a move to an entirely new online template for my website, I had an overwhelming amount of navigation programming to do. It kept getting pushed back due to other pressing priorities. Resulting in a significant decrease in online sales! It was at this time the Jorge from Doofinder reached out to discuss the benefits of the Doofinder app. The timing could not have been more serendipitous. I am typically a skeptic of all such calls. But Jorge was easy to talk to and there was no pressure and his product was exactly what I needed. He suggested I take advantage of the 30d trial. I did! In 2 weeks my online sales were noticeably up! There were multiple follow up calls and training sessions in these 30days. I am grateful and now I am a subscriber!! Thank you Jorge & Doofinder!
Egor was great to explain and assist in setting up the app. The app works very well and we are looking forward to take advantage of the features provided by the app. Great product, Great support. Thank you.
I am giving this app 5 stars primarily because of one particular Doofinder support person. His name is Radu and if you are so lucky to have him as your Doofinder liaison, then you have struck gold! If the rest of the Doofinder staff are as amazing as Radu then this is one very lucky company. Radu practically led me by the hand from start to finish during the Doofinder orientation. We explored every awesome nuance of the app. From basic search parameters to the program's comprehensive analytics tools. Now, given that I am not the most up-to-date, erudite fellow around, Radu has to be given full marks for his patience and understanding while teaching me the ins and outs, but he persevered. I've still got more to learn but daily I'm blown away at the advantages I have now have in terms of being cognizant of who is searching for what and from where. This app has great potential and is certainly a game changer for me!