DOOFINDER ‑ Search & Discovery , 881 則評價
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Great intelligent search bar with amazing customer support and very cool functions.
We had a 30 days trial recently which was quite promising, so we go for another 3 months with basic plan for an extended trial. Just a very good experience so far.
Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.
This is only my second month with Doofinder installed and I can already see the benefits. There is a lot more interaction on my website, time spent on it has increased and this will all help with SEO. It makes it a lot more user friendly for the customer to navigate their way around too. I have yet to get into all the added features but the guys at Doofinder are incredibly helpful. Liam was by far one of the best agents I have dealt with on any platform. No sugar coated sales jargon, just plain simple facts on Doofinder and to be honest, it sells itself. The opportunity to trial it for free for the first month is a testament to that.
An excellent addition to our site, has been a great help to our customers. Our site has thousands of products, so needs really useful search functionality to find it all, and Doofinder does that for us perfectly. It has many useful features that we had not even thought about beforehand, that we now cannot do without, such as combining synonym search results, banners, and dynamic reranking to highlight specific products at the top of search results. Also, the redirection to pages on your site that wouldn't come up as a product in the search results is incredibly useful.
Shaun from Doofinder helped us a lot with getting to grips with all the features and was very attentive to our requests for help or information, only a phone call or an email away.
Do you ever run across a product or service which you never knew you needed and once you try it you wonder how you ever lived without it? This is how it was with us and Doofinder. I always thought that a search bar was a search bar, but was I ever wrong! Doofinder takes search to a whole new level and helps customers navigate our 1000 SKU webstore with complete ease. After only a few days it paid for itself with numerous sales that resulted directly from a Doofidner search.
It was super simple to integrate and the few tiny issues that crept up were dealt with immediately by their support staff. Shout out to Lindsay who is an excellent account manager! She did a great job explaining the features and benefits, was totally on top of everything during onboarding and made the whole experience a total joy.
Regardless of the size of your store, I highly recommend Doofinder.
Really love the Doofinder app, makes it much easier for the customer to search. The install was made easy thanks to Egor, who went above and beyond - customizing quite a few things that made it way quicker. Explained a lot over the phone too with any questions I had. He really loves his job..Thanks Egor!
This app is simply the best! Just as importantly to us is customer service and theirs is top notch. More app providers should take a page from them. Emails answered and problem solved within a few hours. Thank you❣️
I did a trial and during which I was guided and supported by the very friendly and capable Egor who helped me make the best of my website using Doofinder. Without Egor, I would not have known how great this app is. I highly recommend all Shopify stores to use Doofinder. There are so many features its simply an amazing app and their team with staff like Egor will help make your Doofinder journey all the more fruitful and easy to understand.
The team at Doofinder was very insightful in showing me their search tools for our Shopify store. Jorge went over all the features and tools that the app brought to our site. After installing it and giving it a try, you could see how the ease of use could help customers find what they are looking for in a better way.
Overall this is a very good product and our Doofinder rep Brian was excellent all the way through the ramping process. We look forward to growing our sales by enabling a better, more intelligent search capability for our (multiple) website visitors. I recommend taking the time to explore this product for your website.