Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality, making it more user-friendly and professional. It's praised for handling large inventories and delivering precise search results, even with typos. The app offers valuable data analytics, positively impacting conversion rates and sales. Features like banner ads for promotions and dynamic reranking are appreciated. It's easy to install with a responsive support team, suitable for both small and large stores, and known for its speed and ease of use.

January 16, 2024

I can honestly say that this app has transformed the usability of our website. We got called about a trial just at the prefect time when I was frustrated with the native search capabilities of default Shopify and the vast variation of our products and about to search for a solution, either through an app or looking into getting something customer built. I am so glad we went with it because it not only have customers been loving how they browse our website again but also the staff find it a breeze to use, even when they don't work with our online inventory. Lindsay was amazingly helpful. She took the time to answer my concerns and all of my questions with clear and concise explanations. Anything that she couldn't answer directly, she consulted their team and got back to me so quick. We've had it live for a few months now and I don't know how we didn't have it before.

Attic Books
Canada
3 months using the app
February 7, 2024

Very bad experience. Very satisfied at the beginning, but the problems soon piled up.

Images are not visible when searching, and they cannot solve the problem. I've been emailing for weeks now, and they don't read the content of the emails.

So be careful! I wouldn't recommend this app.

kleinkantoor
Netherlands
5 months using the app
Doofinder replied February 9, 2024

We deeply regret the inconvenience you faced. We've swiftly addressed the image visibility issue for all your countries. I have checked with the support team, and the problem was that you hadn't indexed the products accordingly in the store, and they assisted you in doing it.

Your feedback is invaluable, and we're dedicated to crafting a more seamless experience. Please don't hesitate to reach out if you need further assistance.

December 21, 2023

I have been working with Egor for several weeks now and it's been great! He has helped me understand this app and I'm extremely excited about our possibilities. I've transferred from Searchanise and this tool is much better right out of the box. Egor continues to help me through the setup process and I'm looking forward to making our website search tool much more advanced!

GNkitchenandbath
United States
3 months using the app
January 12, 2024

Much more user-friendly than some other search apps out there. Egor Yaroshenko has been very helpful so far in getting our account set up!

CKS
United States
About 1 month using the app
December 27, 2023

Works very well as a smart search tool for our customers, which is very important for us as we have several thousand products with minor differences and their search shows the relevant products well, even if the consumer mis typed something or put in a typo. Customer Support from the app was very responsive and helpful too to explain features or to help troubleshoot any issues we were facing.

Tajima Direct
United States
4 months using the app
December 21, 2023

This app really elevates the look and feel of our website. It is night and day when compared to the standard Shopify search bar. Brian was with us every step of the way during the one month free trial to answer any questions and help us get the most from the app. Super easy to use and easy to customize as well! Quite happy with the the app. Thanks Doofinder!

Forero’s Bags and Luggage
Canada
2 months using the app
December 29, 2023

Amazing app, and awesome team behind it! This app vastly improves the look and feel of our sites, and is far superior than Shopify's native search bar. The team has been super helpful with setup and helping me understand how to use and optimize it and answered any questions I had. Highly recommend!

Taigen Tanks
United States
30 days using the app
December 12, 2023

Our online store has over 20,000 products and we have tried numerous search apps. Doofinder is by far the most robust option. They also have great customer support.

Remenyi House of Music
Canada
3 months using the app
December 19, 2023

We have been using this app for a month now and love it. Customers are saying they are finding what they are looking for much faster and easier. Jorge was very patient with us getting this up and running smoothly and helped us every step of the way. Looking forward to exploring all the possibilities it can provide.

The Real Wool Shop
Canada
20 days using the app
December 6, 2023

Byron was excellent in explaining the benefits of the tool in order to convince me to try the product. The additional search functionality is really good and the analytics of what people are searching for very useful. He checked in with me several times during the trial and was super helpful in helping me understand how to use it. Looking forward to getting further insights now we have signed up

Redchurch Brewery
United Kingdom
27 days using the app