DOOFINDER ‑ Search & Discovery

We tried this app, but unfortunately, we had some issues especially for the mobile devices the search widget would load after a 1-2 seconds delay. And if your store experiences a high number of sessions per day, it might become quite expensive since the cost is based on the number of requests your store makes. Since our store has the around 150k monthly sessions and after installing this app for a week this app made a request of around 55,000 requests. We were on pro plan having 100,000 request per month and the price was $130/month approx. We later had to increase the limit to 200,000 request per month, which significantly increased the cost.

And there is no immediate support for the emergencies.

I can honestly say that this app has transformed the usability of our website. We got called about a trial just at the prefect time when I was frustrated with the native search capabilities of default Shopify and the vast variation of our products and about to search for a solution, either through an app or looking into getting something customer built. I am so glad we went with it because it not only have customers been loving how they browse our website again but also the staff find it a breeze to use, even when they don't work with our online inventory. Lindsay was amazingly helpful. She took the time to answer my concerns and all of my questions with clear and concise explanations. Anything that she couldn't answer directly, she consulted their team and got back to me so quick. We've had it live for a few months now and I don't know how we didn't have it before.

I have been working with Egor for several weeks now and it's been great! He has helped me understand this app and I'm extremely excited about our possibilities. I've transferred from Searchanise and this tool is much better right out of the box. Egor continues to help me through the setup process and I'm looking forward to making our website search tool much more advanced!

Having checked out the site search competition, we recently trialed Doofinder and we are now pushing it live on our ecommerce site. As a business we can be quite demanding but Byron was always ready to commit his expertise, time and patience to make sure we were fully confident that Doofinder was the right choice and that we were working with a company that understood our requirements and didn't just see us as a monthly cheque. Byron & Doofinder dealt well with some early technical glitches which bodes well for the future as they remained approachable and solution-focused throughout this trial and configuration phase. We are looking forward to optimising our Doofinder configuration even further going into the busiest part of the year, to make the most of a lightning fast and clearly very intelligent system. Happy to give 5 stars at this stage. If I had to point out one area of improvement, I'd say the reporting is a little sparse in comparison to the competition but excellent core functionality at a responsible price, trumps reporting every time.

At Pets Paradise, we're always on the prowl for innovative tech that not only enhances user experience but also drives our business forward. Enter Doofinder - a powerful AI-based search technology that has significantly amplified our conversion rates.

Right off the bat, Doofinder transformed the search functionality on our site. It's like having a mind-reading assistant; understanding and delivering what our customers seek in the blink of an eye - all without adding a millisecond to our load times. Their promise of lightning-fast search results in less than 25 milliseconds seemed ambitious, but Doofinder delivered spectacularly.

But it's not just about speed. The precision of the search results, tailored to each customer's real-time preferences, has been a game-changer. This level of personalization ensures that every customer journey on Pets Paradise is smooth, satisfactory, and most importantly, successful.

Moreover, Doofinder's suite of AI-powered marketing tools has been a revelation. The ease with which we can now empower our site's internal search has not only improved our product visibility but has also simplified the herculean task of making data-driven decisions to fine-tune our e-commerce strategies.

Implementing Doofinder was a breeze, and the impact was immediate. If you're in the e-commerce space and looking to give your site search a significant edge, we can't recommend Doofinder enough. It's not just a search tool; it's a comprehensive solution for modern-day e-commerce challenges.