DOOFINDER ‑ Search & Discovery

When the app is working properly, I really like its functionality. However, I’ve experienced multiple instances where the search stopped working without notice, and I’ve had to contact customer support for manual reinstalls or other fixes related to updates.

My concern is that this has become a pattern, and I simply don’t have the time to continually monitor my search functionality or troubleshoot issues when they arise. My online store is not my only business obligation, and I need the tools I rely on to be consistently reliable.

For the second time in a month I have been really let down by their support team. It is really atrocious - be prepared to go days with a broken site search if you use Doofinder.

On this occasion the search bar stopped working because I had apparently exhausted my quota - the app told me I was on the free plan despite being a $61 / month paid user and they cut off the search functionality.

I contacted support but all I got were messages (likely AI) telling me someone was looking into it. This really isn't a difficult issue to solve - it's an obvious error on Doofinder's side. But it has been left over 24 hours now, during which time we've spent marketing budget towards website users who cannot use our site search.

Last time we had to wait 3 full days to resolve a simple issue that broke our entire site search. I recommend looking elsewhere.

Tengo la versión de 59.99 usd y la verdad aunque si esta un poco costosa es jodidamente super buena, llevo como unos 4 meses con ella y no me arrepiento simplemente es muy buena para lo que ofrece:

-Soporte god muy amables y te ayudan en todo
-Buen diseño de buscado
-Puedes agregar diseños en tu buscaod
-Metricas de como lo busca la gente y que sale a la hora de buscar
-CTR de las cosas que busca la gente

Realmente es muy buena APP 100% vale la pena