Doppelganger

Find and combine duplicate customers

Gratis plan tillgänglig. 7-dags gratis testversion.

Del av nyckelvärden

Combine duplicate customers

Find duplicate accounts and link them under one main account.

All information in one place

A clear overview with information on all combined accounts.

Customer data and orders

Customer information includes a combined view of all orders from all combined accounts.

Doppelganger

Doppelganger

Manage your customer data with Doppelganger

Do you have duplicate customers with orders on different accounts?

Did you ever have a customer contact you about an order they can't see in their order history? Only to find out the order was made under another account? It's not possible to actually merge those accounts, but Doppelganger provides you with the next best thing!

About Doppelganger

Customers can have made orders on multiple accounts for a variety of reasons. Doppelganger helps you find and combine these duplicate accounts under one main account, creating a clear overview for both you and your customer.

Combine customer accounts in a few simple steps

  1. Search for a customer by name, email or address
  2. Select all duplicate accounts
  3. Pick one main account to sort them under

Duplicate account suggestions

Doppelganger provides possible duplicate account suggestions on the detail page of a customer. Helping you find similar accounts.

Combined offer overview

The detail page of a customer account will contain a history of all orders made on that account, combined with all orders from any linked accounts.

Privacy and GDPR

Doppelganger doesn't store _any_ customer data in their own database. It requests the information straight from the shop when displaying it. The only information stored is about the store that installs the app. This includes contact information and an average of the number of orders a month for billing purposes.

Upcoming features

  1. Actually merging accounts! It's finally going to be possible.
  2. Detecting duplicate accounts in the existing customer base and when new accounts are created.

Lanseringsdatum

Doppelganger

Doppelganger

Manage your customer data with Doppelganger

Do you have duplicate customers with orders on different accounts?

Did you ever have a customer contact you about an order they can't see in their order history? Only to find out the order was made under another account? It's not possible to actually merge those accounts, but Doppelganger provides you with the next best thing!

About Doppelganger

Customers can have made orders on multiple accounts for a variety of reasons. Doppelganger helps you find and combine these duplicate accounts under one main account, creating a clear overview for both you and your customer.

Combine customer accounts in a few simple steps

  1. Search for a customer by name, email or address
  2. Select all duplicate accounts
  3. Pick one main account to sort them under

Duplicate account suggestions

Doppelganger provides possible duplicate account suggestions on the detail page of a customer. Helping you find similar accounts.

Combined offer overview

The detail page of a customer account will contain a history of all orders made on that account, combined with all orders from any linked accounts.

Privacy and GDPR

Doppelganger doesn't store _any_ customer data in their own database. It requests the information straight from the shop when displaying it. The only information stored is about the store that installs the app. This includes contact information and an average of the number of orders a month for billing purposes.

Upcoming features

  1. Actually merging accounts! It's finally going to be possible.
  2. Detecting duplicate accounts in the existing customer base and when new accounts are created.

Lanseringsdatum

Prissättning 7-dagars gratis testversion

Free Plan

Gratis

  • Free for stores with less than 50 orders a month
  • Unlimited linking of customer accounts
  • Email and Live Chat support

Basic Plan

$5/månad

  • Unlimited linking of customer accounts
  • Email and Live Chat support

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

5.0 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

  • 5 av 5 stjärnor
    100 % av betygen är 5 stjärnor
  • 4 av 5 stjärnor
    0 % av betygen är 4 stjärnor
    0
  • 3 av 5 stjärnor
    0 % av betygen är 3 stjärnor
    0
  • 2 av 5 stjärnor
    0 % av betygen är 2 stjärnor
    0
  • 1 av 5 stjärnor
    0 % av betygen är 1 stjärnor
    0

Ghosts of Wall Street

Paul is unbelievable. The app wasn't exactly what I needed (for now) but he took the time to send me a detailed e-mail to try to help me out. Just fantastic customer service and a sign that he is truly invested in this app. You don't see that much these days!

Brim on Fifth

I've just started using Doppleganger to help sort through the absurd number of duplicate accounts my store has. Paul has been very responsive to my questions, going to far as to make a video to walk me through adding an additional account to a merged group of accounts and how to unmerge a group of linked accounts - both of which are very easy to do.

Chanelia

Paul has been of great help. We use Doppelganger to fix customer issues when creating accounts with multiple email addresses, primarily when using our social login feature. We're glad to be doing business with you.

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