Doppelganger

Manage your customer data with Doppelganger

Do you have duplicate customers with orders on different accounts?

Did you ever have a customer contact you about an order they can't see in their order history? Only to find out the order was made under another account? It's not possible to actually merge those accounts, but Doppelganger provides you with the next best thing!

About Doppelganger

Customers can have made orders on multiple accounts for a variety of reasons. Doppelganger helps you find and combine these duplicate accounts under one main account, creating a clear overview for both you and your customer.

Combine customer accounts in a few simple steps

1. Search for a customer by name, email or address
2. Select all duplicate accounts
3. Pick one main account to sort them under

Duplicate account suggestions

Doppelganger provides possible duplicate account suggestions on the detail page of a customer. Helping you find similar accounts.

Combined offer overview

The detail page of a customer account will contain a history of all orders made on that account, combined with all orders from any linked accounts.

Privacy and GDPR

Doppelganger doesn't store _any_ customer data in their own database. It requests the information straight from the shop when displaying it. The only information stored is about the store that installs the app. This includes contact information and an average of the number of orders a month for billing purposes.

Upcoming features

1. Actually merging accounts! It's finally going to be possible.
2. Detecting duplicate accounts in the existing customer base and when new accounts are created.