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Personally I found this a very complicated App.
I don't understand why you need to alter your DNS settings to verify an email address for the ability to send customer emails, it all seems a bit fishy to me. Well that's how I figure it.
I also told Andrew that my host was sending out error codes for the settings I was being told to use in my DNS CNAME and TXT settings, I was told to "calm down", that is not how you speak to a customer!
Well I have calmed down, I never do things on the spur of the moment.
This App is way too complicated to use for the simple tasks it has to perform.
I will be uninstalling and looking for a better and easier option
Hi Graham
I'm Andrew again from the Doran team.
First of all, we would like to apologize for the inconvenience. We are trying to make things simpler.
Verifying your email is not mandatory, if you do not want to do this, you can absolutely use our default email to send to your customers. Also, DNS updates will take time to update all servers, that's why I told you to calm down.
Finally, thank you for sharing, this helps us improve the products and make them simpler.
Good luck in your business.
Best regards,
Andrew
Please do not use this app. I just installed it, and a few minutes later, somebody ordered $1,397.50 worth of goods from a different store using my account. Scam scam scam
Hi BENSHABOUTIQUE Store Owner,
I'm Andrew from the Doran team.
Thank you for your feedback. We take security and privacy extremely seriously, and I want to assure you that our app does not have access to any functionality that could initiate purchases on other stores, nor can it access your payment information.
What you've described is deeply concerning, but I can confidently confirm that this is not something our app is capable of. We’d be happy to work with you to investigate further and help identify the actual source of the issue.
Please feel free to reach out to our support team directly at support@doran.app so we can assist you right away.
We have also replied to you many messages without seeing any response from you.
Best regards,
Andrew