Doran Product Reviews App & QA

Unable to export CSV for Google reviews. As a E-Commerce brand, our customers have a lot of trust in our testimonials and reviews so it is an important component to get perfectly right. Unfortunately, this is likely not the solution, as it was not for us.

We are unable to export a CSV of our customer reviews from the app in any way. In addition, when we messaged support, they asked un the reason for wanting it in an informal response. After answering, Andrew responded with;

"Thank you so much for providing more information about that.

Because the exportation requires a lot of resources to export them. How do you feel if we do it for you with only $6/month?

Best regards,
Andrew"

All in all, not the greatest experience. The first few emails were each within a few minutes until we declined the informal "Upgrade" to get our CSV. At this point, we still have not received nor see any way to get this simple task done. Especially important when Doran is limited and only has integration for a few mainstream apps and channels.

That being said, it probably will work great if you have a relatively simple business model and just need "Reviews" and to show them.