Doran: Product Reviews App Q&A
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Recensioner (69)
Förfina
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Efter omdömen
Insane customer service!
Everything is fixed fast
Response time is fast
Easily the best review app out there.
Hi Polash Store Owner,
I'm Andrew again from the Doran team.
We are grateful that you trust Doran app and let us accompany you in your business. Thank you very much for your support.
Your feedback gives great meaning to all our efforts and empowers us for new goals and achievements.
May you need further assistance, please contact us via our live chat or email. We always appreciate you!
All the best,
Andrew
After trying 4 other review Apps from the Shopify store, I've settled with Doran. The display is by far the best in terms of the options available in the widget and it's got all the other features and customisability.
Support from the team is very impressive and turnaround for a feature request was really quick. It was easy and quick to get set-up and now things are just running smoothly. Thank you!
Hi Renin
I'm Andrew again from the Doran team.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
If there's anything you need help with, just let us know. Happy to help out in any way we can.
All the best,
Andrew
Their team is very cooperative and will do anything to get your problem solved. Actually a great app with a lot of premium features. I would rate this app and their support team 10/10.
Another thing I really liked about this app is that they don't have any hidden fee. Thanks Doran for helping store owners.
Hi CHARMIE
I'm Andrew from the Doran team.
Thank you so much for the review. I am glad to hear that you are having a great experience with Doran.
We are always happy to assist. Please do let us know if there's anything we can help with in the future. Thanks!
Best regards,
Andrew
Great app . Great Support . Loved it . Highly recommended
Hi there
I'm Andrew again from the Doran team.
Thank you for taking the time to share your review of the Doran with us.
With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚
We truly hope that we could be with you until the day your business prosper with Doran.
Best regards,
Andrew
If there were 6 stars, these guys would deserve it.
I was using Tydal reviews, but its pretty basic comparing to Doran. I love the widgets that allow me to showcase the reviews much better, plus the support is just awesome. You can reward customers for leaving reviews, and you can set a custom discount amount for different type of reviews (text, image or video), which is amazing.
A big plus is also that this app, unlike most of the competition, offers translating it to other languages. Keep up the great work!
Hi Dubravko
I'm Andrew from the Doran team.
Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us.
We're always here to address any concerns or answer any questions. Happy to help you.
Thank you,
Andrew
after discovering this app is powered by two hard working individuals I was surprised at how fast they get back to me and beyond happy with the help they offered! the best review app i've ever used
Hey Heaven Sent Press Store Owner,
I'm Andrew from the Doran team.
Thank you for taking the time to share your review of the Doran with us.
With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚 We truly hope that we could be with you until the day your business prosper with Doran.
Once again, thank you for spending your time for such a wonderful feedback. We truly appreciate it. Please drop us a message anytime you need assistance. We're looking forward to supporting you again.
Warm regards,
Andrew
This app is really amazing and the features are absolutely great we can customise each and every thing according to our need . Doran Guides Us how to do each step is really appreciated. Highly Recommended app
Hi RAVVA Store Owner
I'm Andrew from the Doran team.
We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰
So delighted to know you're pleased with our app features and our helpful customer service.
Please feel free to contact us via email whenever you need a hand.
Warm regards,
Andrew
Fast Response and Quick Fixes! I've been using the Doran app for a while now, and I must say, their customer service is top-notch! Whenever I encounter an issue or have a question, the support team responds promptly and offers quick fixes. This efficiency has made integrating reviews into my Shopify store hassle-free. The app itself is user-friendly and works perfectly for collecting and showcasing reviews. Highly recommend it for anyone looking to build trust with their customers through reviews!
Hi Waveons Store Owner,
I'm Andrew from the Doran team.
Thank you so much for taking the time to leave a great review! It drives us to deliver the best product and effective solution for valuable customers like you.
We are so glad for our team to work with you. Please don’t hesitate to reach out to us via email or live chat channel if there is anything else we can help you with.
We will be happy to assist you.
Andrew
Great
Hi Bilgi
I'm Andrew from the Doran team.
Thank you so much for your review. I'm happy to hear about that.
We have many other features, you can explore:
1. Star rating in the collection page
2. Send emails with discount code to get more reviews.
3. Customize request review page
4. Get reviews from a QR Code.
and more
Please let me know if you want to get more features.
Best regards,
Andrew
nice
Hi there
I'm Andrew from the Doran team.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Best regards,
Andrew