Doran Product Reviews App & QA
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Excellent customer service. Very fast responses to all inquiries. For a free app, this is absolutely loaded with features. I expect to see some some premium apps in their feature.
Hi SimplyMetallic Store Owner,
I'm Andrew from the Doran team.
Thank you so much for your kind words and for taking the time to leave a review! We're happy to hear you had a great experience with our customer service and that you're finding the app's features valuable.
We strive to deliver the best functionality, even in our free version, and it's incredibly rewarding to know it's making a difference.
If you ever have more feedback or suggestions, we're always here to listen!
Warm regards,
Andrew
I love being able to import review from Etsy without CSV so I dont have to rely on other apps to generate the CSV. I recommend this app so far!
Hi Talavera La Catrina Store Owner,
I'm Andrew from the Doran team.
Thank you for your great review! We're thrilled to hear that you love the ease of importing reviews from Etsy without needing a CSV.
Making the process simple and seamless is one of our top priorities! We truly appreciate your recommendation, and if you ever need any assistance, feel free to reach out.
Happy Lunar New Year.
Best regards,
Andrew
Been using this app for a couple of weeks now and I have to say that it has exceeded my expectations in every aspect. Firstly the app itself does everything that you would need it to. It's packed with features that are either missing with other free apps or hidden behind a pay wall on the rest.
Secondly the customer service is absolutely first class. Despite being on opposite sides of the world I never had to wait for a reply to a question and the team have gone above and beyond to help me get the app up and running and perfectly matching my site and email designs. I have to confess I have made them jump through a few hoops to help me customize some elements and add extra features that I needed and they have, without fail, delivered exactly what I was after and in next to no time.
All in all I can't recommend this app highly enough and for a free app you really can't do any better.
Hi Hellwood
I'm Andrew from the Doran team.
Thank you so much for your compliment on the Doran app. 💖
Your support and appreciation greatly means to us and it would encourage our team to work tirelessly to improve both our features and service for our valued customers like you.
If you have any further requests, please feel free to contact us via email. We are always ready to serve!
Best regards,
Andrew
So far so good! The best ever Review app created till now! Lot's of handy options for the sellers! Kudos, Most important is its free to use! I don't know if i have feature to show some reviews on the google search results about the product because there is a lot which needs to be explore! So will explore about the plugin and all its features!
Kudos! 10/10!
Hi Saleem
I'm Andrew from the Doran team.
Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us.
For showing the Google Search Results, you can easy turn on this feature. Our app will automatically add a JSON-LD to your shop. Please check this screenshot: https://tinyurl.com/27g9uuz6
We're always here to address any concerns or answer any questions. Happy to help you.
Thank you,
Best regards,
Andrew
Customer service brilliant very quick. I have removed Judge.me in favour of this app. Free is brilliant and a great team. The team fixed me up as I am a pensioner and not fully into what happens under the bonnet. Andrew has been brilliant quick and attentive.
Hi William
I'm Andrew again from the Doran team.
Thank you so much for your kind review! We're delighted to hear that you're enjoying the app and that our team could provide the support you needed.
It's wonderful to have you onboard, and I'm especially glad I could help make things easier for you.
If you ever need assistance or have any questions, don't hesitate to reach out—I'm always happy to help.
Your support means a lot to us, and we're thrilled to have you as part of our community! <3
Best regards,
Andrew
Customer service for customisation, set up and store branding is top notch. The team respond fast and are very helpful with all inquiries. App functionality appears to be modern and suitable for our store and we look forward to seeing an increased engagement on our website due to this app.
Hi Megan,
I'm Andrew from the Doran team.
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our customer service and that our app's functionality aligns with your store's needs.
Helping our users with customization, setup, and branding is something we take great pride in, and it's fantastic to know our efforts made a difference for you.
We're equally excited to see the engagement grow on your website with the help of Doran Product Reviews.
If there's anything else you need, please don't hesitate to reach out. We're always here to support you!
Warm regards,
Andrew
Great plugin, he solved a lot of problems for me, thanks!
Hi Pecron Store Owner,
I'm Andrew from the Doran team.
Thank you for your great feedback! I'm so glad the app has been able to solve your problems and make things easier for you.
If you ever need further assistance, don't hesitate to reach out. I'm always happy to help!
Best regards,
Andrew
I would recommend this app to others. It is really easy to use and convenient. It is very helpful in improving work efficiency. The customer service support is also very good and they patiently answer my questions.
Hi Julia,
I'm Andrew again from the Doran team.
Thank you so much for your thoughtful review! I'm thrilled to hear that you find Doran Product Reviews easy to use and helpful in improving your workflow.
Our goal is to make the review process as seamless and efficient as possible, and it's wonderful to know our efforts are making a difference.
I'm also glad you had a positive experience with our customer support. We're always here to assist and ensure your questions are answered patiently and thoroughly.
If you ever need further assistance or have suggestions for improvement, please don't hesitate to reach out.
Best regards,
Andrew
This app is just what I was looking. I did try other one's but this one I found the best. I did have to get hold of customer support and they were brilliant. Highly recommended this app
Hi The Creative Crafters Store Owner,
I'm Andrew from the Doran team.
Thank you so much for your wonderful feedback! We're thrilled to hear that our app is exactly what you were looking for and that it stood out among the rest.
Providing excellent customer support is a top priority for us, so we're delighted to know you had a great experience.
Your recommendation means the world to us, and we'll keep working hard to ensure you continue to enjoy the app. If you ever need anything else, don't hesitate to reach out.
Warm regards,
Andrew
The app has everything I need, but the support team is ... even better!
A huge thanks to Andrew, super nice, clear and ultra fast.
Love you guys
Mat
Hi Mat
I'm Andrew from the Doran team.
Thank you so much for the kind words! 😊 We're glad to hear the app meets your needs, and I'm especially happy I could help. Your support means the world to us! If you ever need anything else, we're just a message away.
Love right back at ya! ❤️
Andrew