Dori: AI Search & AI Chatbot

I’m really happy with Dori so far. After I installed the app, their team reached out to me directly and made sure my agent was set up the way I wanted and matched my store properly.

Product Pal has been really helpful for my customers. It answers their questions, helps them feel more confident before buying, recommends products based on what they need, and guides them toward purchase in a smooth and natural way.

I also like that the team sends me useful insights through DM, which helps me understand my customers better.

Overall, I’m very happy with the app and the support. I definitely recommend it.

Dori is an excellent AI app — very responsive, intelligent, and smart. It learns well, offers multiple useful features, and is easy to use. The support team is great, attentive, quick and always helpful. I have been using it for some time and I see new features applied contineously. I highly recommend Dori to anyone looking for a reliable and innovative AI app for their site.

The smartest AI chatbot I have tried yet. The funcionality and AI answers are good, I cannot tell its not human. App has also great support that can solve any issues and custom requests.

Me parece una funcionalidad genial para mi tienda online. Mis clientas pueden buscar sus rutinas, productos que les vaya bien a su tipo de piel, recomendaciones, etc. Estoy encantada. El servicio técnico es impecable. Muchas gracias.

Great APP. Works well. AI help to communicate with customers 24/7. Support is always very helpful and helps us to fix all bugs and willing to add new features on demand. Superb quality. A++++++++++++++

Really excellent app, with a super responsive developer team. It's a newer app, so there's been a few minor (not at all deal-breaking) bugs that I've encountered, but the developer team has been super quick to fix all the minor issues I've ran into, as well as implementing several feature requests I've made.

The Dori chatbot is pretty smart, and the app's capability to add info to its knowledge-base and FAQ is pretty robust. I was initially worried because my products are pretty technical (I sell VERY niche hobby products in a VERY niche hobby), but after giving it enough data in its knowledge-base it actually answers questions about my products quite well -- maybe not AS good as me, the store owner, but honestly better than I'd expect most humans to answer questions even if trained.

Also you can get the bot fully configured and do test conversations on it without adding it to your live store. So no need to launch the bot until you think it's 100% ready, which I appreciate.

Editing to add, as my original review was left after just a week of use (it is now 4.5 months later): Still very pleased with this app. Their dev team continues to impress.

Thanks for the support, and I liked the routine builder feature in the widget.