Dotdigital Email Marketing
- Precios
-
Instalación gratuita. Se pueden aplicar cargos adicionales.
- Calificación
- 4,4 (19)
- Desarrollador
- Dotdigital
Galería de imágenes destacadas
Idiomas
Inglés, Francés, Español, Italiano, Holandés, Portugués (Portugal), Tailandés, Malayo, indonesio, ruso, Alemán, Japonés, y Coreano
Funciona con
- Pago
- Shopify Flow
- Eventbrite
- Facebook Ads
- Google Ads
- Loyalty Lion
- Smile.io
- Zapier
Categorías
Tipos de campañas de marketing
- Campañas por correo electrónico
- Campañas por SMS
- Notificaciones automáticas
- Redes sociales
- Boletines
- Ventanas emergentes
- Formularios
- Páginas de destino
- Descuentos
- Recompensas
- Promociones
- Correos electrónicos por venta adicional
- Correos electrónicos por venta cruzada
- Carrito abandonado
- Abandono de la navegación
- Correos electrónicos de bienvenida
- Correos electrónicos de seguimiento
- Correos electrónicos sobre precios bajos
- Correos electrónicos sobre nueva disponibilidad de existencias
- Correos electrónicos sobre ahorros
- Recomendaciones de productos
- Campañas automáticas
- Suscripciones
- Reseñas de producto
- Encuestas
Campañas de gestión
- Herramienta de edición
- Plantillas
- Generación de IA
- Traducción
- Localización
- Código personalizado
- Fuentes personalizadas
- Edición masiva
- Importar y exportar
- Dominios de correo electrónico
- Consentimiento
- Lista de captura de correos electrónicos
- Lista de captura de SMS
- Activadores y reglas
- Automatizaciones
- Segmentación
- Geolocalización
- Segmentación
- Etiquetas
- Seguimiento
- Informes
- Informes y estadísticas
- Prueba A/B
- API y webhook
Campañas de gestión
Automatización del flujo de trabajo
Precios
Elige el plan que mejor se adapte a tu negocio.
Dotdigital podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Gratis
Instalación gratuita
Los planes comienzan desde USD 400/mes. Se aplican variaciones regionales.
Todos los cargos se facturan en USD. Ver todas las opciones de precios
Reseñas (19)
I've been using the Dot Digital platform for around 5 years now. The platform is very intuitive and the account management / support is next level.
Chris in the Sydney office has been so helpful in setting up our automations and is always very responsive when I need support.
Hey Activeskin 👋
YAY, your review is awesome. Thanks for sharing.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
Soporte técnico
Ayuda para la app ofrecida por Dotdigital.
Desarrollador
Fecha de lanzamiento
18 de febrero de 2020
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