Dotdigital Marketing
- Harga
-
Gratis untuk diinstal. Mungkin ada biaya tambahan.
- Rating
- 4,5 (21)
- Pengembang
- Dotdigital
Galeri gambar unggulan
Dotdigital adalah platform pemasaran, personalisasi, dan loyalitas terpadu
Platform pemasaran Dotdigital menyatukan data pelanggan, kampanye, AI, dan pemasaran lintas saluran Anda. Dengan integrasi bawaan Dotdigital dan Shopify, Anda dapat dengan mudah mengotomatiskan alur yang dipersonalisasi melalui email, web, SMS, WhatsApp, dan saluran lainnya berdasarkan data e-commerce Anda. Baik Anda sedang meluncurkan, menguji, atau membuat laporan, Anda akan mendapatkan dukungan 24/7 - apa pun skala atau kerumitannya. Karena ketika otomatisasi menangani pekerjaan yang rumit, Anda bebas memberikan sentuhan yang lebih personal.
- Data terpadu - Sinkronkan data pelanggan, katalog, dan data pesanan untuk mendorong pemasaran Anda
- Pemasaran lintas saluran - Kirim pesan yang cerdas, dipersonalisasi, dan menarik
- Otomatisasi pemasaran - Otomatiskan alur dan kampanye pemasaran siklus hidup
- Agen AI - Buat, edit, dan buat laporan menggunakan perintah percakapan
- Pelaporan pendapatan - lacak dampak komersial dari pemasaran Anda
Berisi teks yang diterjemahkan secara otomatis
Bahasa
Inggris, Prancis, Spanyol, Italia, Belanda, Portugis (Portugal), Thailand, Melayu, Indonesia, Rusia, Jerman, Jepang, dan Korea
Kompatibel dengan
- Checkout
- Shopify Flow
- Google Ads
- Gorgias
- TikTok
- Trustpilot
Kategori
Jenis kampanye
- Kampanye email
- Kampanye SMS
- Notifikasi push
- Media sosial
- Buletin
- Pop-up
- Formulir
- Halaman arahan
- Diskon
- Imbalan
- Promosi
- Email upselling
- Email cross selling
- Keranjang yang ditinggalkan
- Pengabaian penjelajahan
- Email sambutan
- Email tindak lanjut
- Email penurunan harga
- Email stok kembali
- Email pelanggan kembali
- Rekomendasi produk
- Kampanye drip
- Langganan
- Ulasan produk
- Survei
Mengelola kampanye
- Alat editor
- Templat
- Pembuatan AI
- Terjemahan
- Pelokalan
- Kode kustom
- Fon kustom
- Pengeditan massal
- Impor dan ekspor
- Domain email
- Pengumpulan persetujuan
- Daftar tangkapan email
- Daftar tangkapan SMS
- Pemicu dan aturan
- Otomatisasi
- Penargetan
- Lokasi geografis
- Segmentasi
- Pemberian tag
- Pelacakan
- Pelaporan
- Analitik
- Pengujian A/B
- API dan webhook
Mengelola kampanye
Harga
Pilih paket yang paling sesuai dengan bisnis Anda.
Biaya eksternal mungkin ditagih oleh Dotdigital secara terpisah dari invois Shopify Anda. Pelajari selengkapnya
Gratis
Gratis untuk diinstal
Paket mulai $187/bulan (berlaku perbedaan regional), opsi bulanan/tahunan setelah uji coba gratis 14 hari.
Berisi teks yang diterjemahkan secara otomatis
Semua biaya ditagih dalam USD. Lihat semua opsi harga
Ulasan (21)
I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.
Hey Churchmouse Yarns & Teas 👋
Thanks for writing such an awesome review, we really appreciate it.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
Dukungan
Dukungan aplikasi disediakan oleh Dotdigital.
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Pengembang
Diluncurkan
18 Februari 2020
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