Dotdigital Marketing
- 요금제
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무료 설치. 추가 요금이 부과될 수 있습니다.
- 평점
- 4.4 (19)
- 개발자
- Dotdigital
추천 이미지 갤러리
Dotdigital은 올인원 마케팅, 개인화 및 로열티 플랫폼입니다
Dotdigital의 마케팅 플랫폼은 고객 데이터, 캠페인, AI 및 크로스 채널 마케팅을 하나로 통합합니다. 기본 제공되는 Dotdigital 및 Shopify 연동을 사용하면 전자상거래 데이터를 기반으로 이메일, 웹, SMS, WhatsApp 및 기타 모든 채널에서 개인화된 여정을 쉽게 자동화할 수 있습니다. 규모나 복잡도에 상관없이 론칭, 테스트, 보고 등 언제나 연중무휴 24시간 지원을 받을 수 있습니다. 자동화가 복잡한 작업을 대신 처리해 주므로 보다 사람 중심적인 업무에 자유롭게 집중할 수 있습니다.
- 통합 데이터 - 고객 데이터, 카탈로그 및 주문 데이터를 동기화하여 마케팅 강화
- 크로스 채널 마케팅 - 매력적이고 개인화된 스마트 메시지 전송
- 마케팅 자동화 - 라이프사이클 마케팅 캠페인 및 여정 자동화
- AI 에이전트 - 대화형 프롬프트를 사용하여 구축, 편집 및 보고
- 수익 보고 - 마케팅이 매출에 미치는 영향 추적
자동으로 번역된 텍스트 포함
언어
영어, 프랑스어, 스페인어, 이탈리아어, 네덜란드어, 포르투갈어 (포르투갈), 태국어, 말레이어, 인도네시아어, 러시아어, 독일어, 일본어, 그리고 한국어
다음과 호환:
- 결제
- Shopify Flow
- Google Ads
- Gorgias
- TikTok
- Trustpilot
범주
캠페인 유형
요금제
비즈니스에 가장 적합한 요금제를 선택하세요.
외부 요금은 Shopify 인보이스와 별도로 Dotdigital 명의로 청구될 수 있습니다. 자세히 알아보기
무료
무료 설치
월 $187부터 시작하는 요금제(지역별 차등 적용), 14일 무료 체험 후 월간/연간 옵션 제공.
자동으로 번역된 텍스트 포함
모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기
리뷰 (19)
I've been using the Dot Digital platform for around 5 years now. The platform is very intuitive and the account management / support is next level.
Chris in the Sydney office has been so helpful in setting up our automations and is always very responsive when I need support.
Hey Activeskin 👋
YAY, your review is awesome. Thanks for sharing.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
지원
앱 지원은 Dotdigital에서 제공합니다.
개발자
출시됨
2020년 2월 18일
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