Dotdigital Marketing
- Penetapan harga
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Percuma untuk dipasang. Caj tambahan mungkin dikenakan.
- Rating
- 4.5 (21)
- Pembangun
- Dotdigital
Galeri imej pilihan
Dotdigital ialah platform pemasaran, pemeribadian dan kesetiaan semua dalam satu
Platform pemasaran Dotdigital menyatukan data pelanggan, kempen, AI dan pemasaran rentas saluran anda. Dengan penyepaduan natif Dotdigital dan Shopify, mudah untuk mengautomasikan perjalanan yang diperibadikan merentasi e-mel, web, SMS, WhatsApp dan apa-apa saluran lain berdasarkan data e-dagang anda. Sama ada anda sedang melancarkan, menguji atau membuat laporan, anda mendapat sokongan 24/7 - walau apa pun skala atau kerumitannya. Ini kerana apabila pengautomasian menguruskan kerja yang rumit, anda bebas untuk menjadi lebih manusiawi.
- Data disatukan - Segerakkan data pelanggan, katalog dan data pesanan untuk memacu pemasaran anda
- Pemasaran rentas saluran - Hantar mesej yang pintar, diperibadikan dan menarik
- Pengautomasian pemasaran - Automasikan kempen pemasaran dan perjalanan kitaran hayat
- Ejen AI - Bina, sunting dan lapor menggunakan gesaan perbualan
- Pelaporan hasil - jejak kesan komersial pemasaran anda
Mengandungi teks yang diterjemahkan secara automatik
Bahasa
Inggeris, Perancis, Sepanyol, Itali, Belanda, Portugis Eropah, Thai, Melayu, Indonesia, Rusia, Jerman, Jepundan Korea
Berfungsi dengan
- Pembayaran
- Shopify Flow
- Google Ads
- Gorgias
- TikTok
- Trustpilot
Kategori
Jenis kempen
- Kempen e-mel
- Kempen SMS
- Pemberitahuan semerta
- Media sosial
- Surat berita
- Pop timbul
- Borang
- Laman penambat
- Diskaun
- Ganjaran
- Promosi
- E-mel jualan tambahan
- E-mel jualan silang
- Troli yang ditinggalkan
- Pengabaian semak imbas
- E-mel alu-aluan
- E-mel susulan
- E-mel penurunan harga
- E-mel kembali dalam stok
- E-mel pujuk semula
- Pengesyoran produk
- Kempen titisan
- Langganan
- Ulasan produk
- Tinjauan
Mengurus kempen
- Alat penyunting
- Templat
- Penjanaan AI
- Terjemahan
- Penyetempatan
- Kod tersuai
- Fon tersuai
- Penyuntingan pukal
- Import dan eksport
- Domain e-mel
- Pengumpulan keizinan
- Senarai tangkapan e-mel
- Senarai tangkapan SMS
- Pencetus dan peraturan
- Automasi
- Penyasaran
- Geolokasi
- Pensegmenan
- Pengetagan
- Penjejakan
- Pelaporan
- Analisis
- Ujian A/B
- API dan webhook
Mengurus kempen
Penetapan harga
Pilih pelan yang paling sesuai untuk perniagaan anda.
Caj luaran mungkin dibilkan oleh Dotdigital secara berasingan daripada invois Shopify anda. Ketahui lebih lanjut
Percuma
Pemasangan percuma
Pelan bermula daripada $187/bulan (tertakluk pada variasi wilayah), pilihan bulanan/tahunan selepas percubaan percuma selama 14 hari.
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Semua caj dibilkan dalam USD. Lihat semua pilihan penetapan harga
Ulasan (21)
I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.
Hey Churchmouse Yarns & Teas 👋
Thanks for writing such an awesome review, we really appreciate it.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
Sokongan
Sokongan aplikasi disediakan oleh Dotdigital.
Sumber
Pembangun
Dilancarkan
18 Februari 2020
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