Dotdigital CXDP

Dotdigital CXDP

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
4.5 (24)
Developer
Dotdigital

Dotdigital is an all-in-one customer experience and data platform (CXDP).

Dotdigital empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. It provides the most feature rich Shopify integration and is a global company with offices in New York, London, Europe and APAC with in-house Shopify certified development, services and support teams. This extension enables a seamless integration between your Shopify store and Dotdigital account. Dotdigital for Shopify ensures your subscribers stay in sync to enhance experiences.

Dotdigital empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. It provides the most feature rich Shopify integration and is a global company with offices in New York, London, Europe and APAC with in-house Shopify certified development, services and support teams. This extension enables a seamless integration between your Shopify store and Dotdigital account. Dotdigital for Shopify ensures your subscribers stay in sync to enhance experiences. more
  • Unified data - Sync customer data from all channels to create a source of truth
  • Email marketing - Send smart, personalized, and engaging messages
  • Marketing automation - Automate data-driven lifecycle marketing campaigns
  • SMS - Deliver time sensitive updates and broadcast marketing via SMS messages
  • WinstonAI - Use our AI engine to interpret data fast and enhance copywriting
Highlights
Works with the latest themes

Languages

English, French, Spanish, Italian, Dutch, Portuguese (Portugal), Thai, Malay, Indonesian, Russian, German, Japanese, and Korean

Works with

  • Shopify Flow
  • Instagram
  • Facebook
  • Google Ads
  • Gorgias
  • TikTok
  • Trustpilot

Pricing

External charges may be billed by Dotdigital separately from your Shopify invoice. Learn more

Free

Free to install

Plans from $187/month (regional variances apply), monthly/annual options after 14-day free trial.

All charges are billed in USD. See all pricing options

Reviews (24)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 1, 2021

I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.

Churchmouse Yarns & Teas
United States
Over 3 years using the app
Dotdigital replied April 7, 2021

Hey Churchmouse Yarns & Teas 👋

Thanks for writing such an awesome review, we really appreciate it.

Regards

Darren H

Edited February 8, 2023

DotDigital is incredibly easy to use even for a beginner at handling CRM. User-friendly interface, reliable platform, and a joy to operate. Plus, DotDigital's support team is excellent, especially Eunice Ng, our Customer Success Manager.

TRAPO has definitely experienced incredible growth, thanks to robust Email Marketing platforms like DotDigital!

TRAPO® Car Mat Malaysia
Malaysia
Over 3 years using the app
Dotdigital replied March 20, 2023

Hey Trapo,

Whoop 🙌

Your review is brilliant. It's great to hear we've helped support your growth.

Regards
Darren H

September 30, 2022

Working with DotDigital and our account manager Priscylla has been amazing. The product is great and the support is even better.

Core Products International, Inc.
United States
Over 3 years using the app
Dotdigital replied September 30, 2022

Heyyyy Core Products International, Inc. 👋

Thanks for writing a review about us 🙌

Regards

Darren H

March 14, 2023

We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding.

Fogarty Wine Group
Australia
About 3 years using the app
Dotdigital replied March 20, 2023

Hey Fogarty Wine Group,

Awww, such a great review, thank you. 🙏

Regards
Darren H

Edited February 8, 2023

Dotdigital is in our main centre of all our marketing actions. We are working together with Dotdigital and they helped us to boost our sales with 3X. Excellent customer support and our account Manager Eunice, is a rising star. She's meticulous and helpful in helping me bring my ideas into fruition. DotDigital is a must have tool for any company that wants to grow the sales~

Trapo Singapore
Singapore
Almost 3 years using the app
Dotdigital replied July 2, 2020

Hey Trapo Singapore 👋

Great review, thanks for sharing it! YAY, boosted your sales X3, amazing!

Regards

Darren H

Support

App support provided by Dotdigital.

Or visit their support portal

Developer

Dotdigital

333 7th Ave, New York, New york, NY, NY 10001, US

Launched

February 18, 2020

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