Name: Dotdigital Email Marketing
Brand: dotdigital
Rating: 3.7 (20 reviews)

About this app

Launched

February 18, 2020

Languages

German, English, French, Spanish, Italian, Dutch, Portuguese (Portugal), Russian, Japanese, Thai, Malay, Indonesian, and Korean

Dotdigital helps brands acquire, convert, and retain customers across multiple channels.

Boost your marketing automation with Dotdigital for Shopify. Easily build automated campaigns with data-driven marketing programmes and watch your ROI grow. Create abandoned cart and dynamic coupon codes. Use AI and data driven product recommendations with advanced personalization across all your cross-channel marketing automation programs. Introduce your bestsellers to new customers, show existing customers the hottest new products and direct recent shoppers to their best-next product.

Boost your marketing automation with Dotdigital for Shopify. Easily build automated campaigns with data-driven marketing programmes and watch your ROI grow. Create abandoned cart and dynamic coupon codes. Use AI and data driven product recommendations with advanced personalization across all your cross-channel marketing automation programs. Introduce your bestsellers to new customers, show existing customers the hottest new products and direct recent shoppers to their best-next product. more

Email marketing - Send timely, personalized, and engaging messages
Marketing automation - Automate data-driven lifecycle marketing campaigns
SMS - Deliver time sensitive order updates and broadcast marketing SMS messages
Chat - Get instant access to resolve queries and turn buying intent into sales
Social re-targeting - Win back visitors and acquire more of your best customers

Pricing

External charges may be billed by dotdigital separately from your Shopify invoice. Learn more

Free to install

Plans start from 400 USD/month. Regional variances apply.

Free to install

Plans start from 400 USD/month. Regional variances apply.

All charges are billed in USD. See all pricing options

20 reviews

Overall rating

3.7

Counts per rating level

80% of ratings are 5 stars
16
10% of ratings are 4 stars
2
0% of ratings are 3 stars
0% of ratings are 2 stars
10% of ratings are 1 stars
2

December 19, 2022

Not worth it. Heavy setup time with little actual support to setup the campaigns given the interface. We never got our foot off the ground to fully use this platform. In my opinion, Klaviyo is easier to self-manage and better at same or lesser cost.
Ometria (£££), ExactTarget (Salesforce) are best, but pricier. My personal experience, with 10+ years of digital marketing experience.

LINDA FARROW (U.K.)

United Kingdom

Time spent using app: 8 months

dotdigital replied December 20, 2022

Hey Linda Farrow UK,
Sorry to hear you've not been satisfied with your experience. I know you're already speaking with my colleagues in order to resolve this.
Regards
Darren H

September 30, 2022

Working with DotDigital and our account manager Priscylla has been amazing. The product is great and the support is even better.

Core Products International, Inc.

United States

Time spent using app: Over 3 years

dotdigital replied September 30, 2022

Heyyyy Core Products International, Inc. 👋

Thanks for writing a review about us 🙌

Regards

Darren H

June 30, 2022

After signing up with Dotdigital we've been very pleased with their excellent level of customer service, professionalism & quality of product. In particular a special thanks to Kayla who has been an absolute superstar!

Hotshoppa

Australia

Time spent using app: 9 months

dotdigital replied July 1, 2022

Hey Hotshoppa 👋

YAY, thanks for leaving us a review 🙌

Regards

Darren H

All reviews