From email marketing to full omnichannel marketing orchestration, dotdigital helps brands globally acquire, convert, and retain customers. Connecting your Shopify store to dotdigital Engagement Cloud will put customer, subscriber, product and order data at your fingertips.

Once you've set up your dotdigital Engagement Cloud for Shopify integration, you can build automated engaging journeys with data-driven marketing programs. Boost your ROI with abandoned cart, dynamic coupon codes, AI-powered product recommendations, advanced personalization and of course omnichannel marketing automation programs. Just drag & drop – it's that simple.

dotdigital's omnichannel marketing automation tools

Maximize customer engagement and sales orders through optimum message frequency, send time, and channel type.

1. Email marketing - Send timely, personalized, and engaging messages to your customers using our smart WYSIWYG editor.

2. Marketing automation - Automate lifecycle marketing campaigns based on your customer behavior. There's 30+ ready-to-go automation templates too!

3. SMS - Deliver order updates and broadcast marketing via SMS.

4. Chat - Get instant access to resolve queries, offer swift customer service, and turn buying intent into sales.

5. Social re-targeting - Start one-to-one conversations and win back website visitors with Google Ads, Facebook Audiences and more.

6. Forms and landing pages - Capture customer data with surveys to boost list growth and relevancy. Design branded landing pages that get customers to act fast.

AI-driven product recommendations

Whether you’re introducing newbies to your bestsellers, existing customers to your hottest drops, or recent shoppers to their best-next purchase, our AI-powered product recommendations always drive the next sale.

Understand and utilize customer data

Use dotdigital's powerful Commerce intelligence tools to take control of the customer lifecycle with more data. Track key KPIs at a glance and deep-dive into the movements of your commerce personas for highly relevant marketing that converts.

Multi-store support: Build your empire all from one place

Whether it’s a new product range, or stores in different territories across the globe, multi-store support encourages businesses that want to scale. Connect more than one Shopify storefront and enjoy your data and reporting in one centralized location.

Some Shopify customers using dotdigital Engagement Cloud

ICONIC London, Olivia von Halle, Chinti & Parker, Pacifica, GODIVA, Bremont, Slendertone, CALIBRE, brush-baby,...