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After Further clarification, I realized the issue was based on a misunderstanding from my side, not the app itself. however, you can always contact them through their email which is shown in the privacy policy and the reason is from Shopify dashboard that it's not shown anywhere on the app page.
I'd like specifically thank Mrs. Mihai Dragan for her transparency, professionalism and quick responses throughout. She was very helpful in clarifying everything.
to be fair, I've kept my original review and updated it instead of deleting it.
wish you all the best
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is there a way to contact the developer ? i've been looking all around the app. store, there is no visible way to contact Grizzly Apps. SRL.
Hello George,
Thank you so much for the kind words. I'm happy we were able to clarify the situation!
As a note for other merchants, there are numerous ways that you can contact us, through your Shopify admin in the Apps section or through the Contact Us button from inside our app or on our website, or directly at support@grizzlyapps.com.
Thank you!
This app is randomly showing super high prices in euros to european customers, a 70US$ product is being shown as 5744 euros. I wrote to their support a couple of months ago and they never replied, then the error dissapeared and now is happening again. Stay away from this app.
Thank you for the review but we have replied to both your messages last year on the 17th of November and, at that time, we fixed the problem. We have contacted you again via email with more details.
Wish there would be a way to set a fixed conversion rate, instead of using automatic ones.
Thank you for the feedback!
The support from BEST Currency Converter team was absolutely outstanding. I was having trouble configuring the application on my own, and their team went above and beyond by actually going into my backend and helping set everything up properly.
What could have been a frustrating experience turned into a smooth and stress-free process thanks to their hands-on support. It’s rare to find a team that is this committed to making sure their app works perfectly for their customers. Highly recommend!
We're glad we could help. Thank you so much for the review and hope you enjoy using the app!
Thank you, this app helps me a lot
Thank you so much for the review and hope you enjoy using the app!
Fast service and very easy to reach. Great support and quick assistance. Highly recommended!
We're happy we could help, thank you for the review!
good
Thank you for the review!
It's a good app!
Thank you for the review!
Prompt response, very helpful.
I'm very happy to hear that! It was our pleasure to help you!
Great service. Quick to help. Did all the setup for us. Works perfectly!
Thank you for the praise! It was a pleasure to help you.
