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This app is randomly showing super high prices in euros to european customers, a 70US$ product is being shown as 5744 euros. I wrote to their support a couple of months ago and they never replied, then the error dissapeared and now is happening again. Stay away from this app.
Thank you for the review but we have replied to both your messages last year on the 17th of November and, at that time, we fixed the problem. We have contacted you again via email with more details.
Wish there would be a way to set a fixed conversion rate, instead of using automatic ones.
Thank you for the feedback!
The support from BEST Currency Converter team was absolutely outstanding. I was having trouble configuring the application on my own, and their team went above and beyond by actually going into my backend and helping set everything up properly.
What could have been a frustrating experience turned into a smooth and stress-free process thanks to their hands-on support. It’s rare to find a team that is this committed to making sure their app works perfectly for their customers. Highly recommend!
We're glad we could help. Thank you so much for the review and hope you enjoy using the app!
Prompt response, very helpful.
I'm very happy to hear that! It was our pleasure to help you!
Fast service and very easy to reach. Great support and quick assistance. Highly recommended!
We're happy we could help, thank you for the review!
it's not working properly it shows that its disbaled but sill i have to pay 10$ every month and there is no proper way to disable it..if there is any support kindly help me solve my issue
We’ve offered a full refund for the last 2 months. After uninstalling the app, you are still charged for the current billing cycle and that’s why it appeared on the bill. You should no longer be charged in the future, however if you experience any issues please do let us know and we apologise for any inconveniences this might've caused.
They keep charging me even after uninstalling it. So horrible! They never responded to my email.
Hello, we're very sorry that initially it took us longer to respond, it was right after the holiday period and we had a lot of support tickets to respond too. The app entered a new billing cycle before you uninstalled it and that’s why you were charged. We offered you a refund for the past 2 months and also app credit for another month to make up for the delay in the response. Thank you for your understanding!
It's a good app!
Thank you for the review!
good
Thank you for the review!
Great service. Quick to help. Did all the setup for us. Works perfectly!
Thank you for the praise! It was a pleasure to help you.