Dovetale: Creator management
Level up your affiliate program.
Build valuable relationships
Introduce creators to your brand with a custom application page. Keep track of everything from applications to commissions in one place
Send gifts and samples
Start your relationship off right with bespoke gifts: Creators can choose their size, color, and more when you share your products with them
Track affiliate sales
Create custom discount codes and referral links to track sales driven by your partners
Signed up for this app and had immediate interest from over a dozen influencers who all joined up and none of their affiliate links work. Embarrassing! When I contacted support for help they either wouldn't respond or said they would respond and days later still nothing. Can't have that kind of business model in this fast pace e-commerce market. I get the error message "There was an issue creating an affiliate code" for every affiliate. Now I have to decide if I should just switch it off and look for another solution rather than wait days while my influencers wonder whether I have my stuff together or not.
Used to be ok but since Shopify purchased it -- the support has gone down hill as expected. We'll be switching off of it ASAP.
Vance here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can provide more support for you.
Vance | Shopify
Not great support, takes a very long time to speak to developers when you have an issue, and still they aren't able to assist. Issues with affiliates trying to connect their social media when they have sub accounts on Instagram, and the app doesn't allow for that. Affiliates are able to use their own codes for purchases, it doesn't recognise their email addresses. Don't recommend, will be changing ASAP
Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.
Vance | Shopify
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