Rezensionen (57)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
29. Februar 2024

I have never come across any app support as helpful as Diana from Downpay - 10/10! Its a brilliant app, but what makes it amazing for me is the team.

Pixel and Press
Vereinigtes Königreich
4 monate mit der App
7. März 2024

I had help today from Diana and we was absolutely amazing after a long day, she was an angel and fixed everything for me went over and above.couldnt be happier with everything she done for us

TheForeverYouCollection
Vereinigtes Königreich
Etwa 2 monate mit der App
25. April 2024

Super helpful customer service!

Amish Traditions
Vereinigte Staaten
3 tage mit der App
20. Februar 2024

We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)

Gainsville
Australien
7 monate mit der App
18. April 2024

Very easy to setup. I love the features.

Nuru Botanicals
Vereinigte Staaten
Etwa 15 stunden mit der App
6. März 2024

Fantastic! The set up was easy and smooth. Diana was able to answer all my questions and walk me through the details of set up. We're launching a pre-sale for a brand new product and asking customers to submit a deposit to secure their items. Downpay has all the features, infrastructure and integrations we needed. Very well built product. Thank-you!

Crowd Compass
Vereinigte Staaten
6 tage mit der App
12. Februar 2024

Haven't had much use of the app yet but the support team is fantastic! Had an issue that the team was able to resolve quickly and with great communication. Great app for anyone looking for a way to take deposits.

Roomwipe
Vereinigte Staaten
Etwa 2 monate mit der App
6. März 2024

So far, this app is just what we needed! We offer florals for weddings and other events, and this app allows us to take a deposit at the time of booking and remaining balance closer to the event date. Too soon to know for sure, but we are confident this will help increase our bookings.

Diana was so incredibly helpful in getting the app all set up for us and making sure the wording accurately reflected our specific payment schedule, and helped us find a work around so we can have a payment due X amount of days before shipping/delivery (rather than X amount of days after deposit). She made us feel like we could come back for anything else we needed help with, which is very much appreciated!

Kraft & Co. Floral Design
Vereinigte Staaten
Etwa 23 stunden mit der App
25. Januar 2024

I have been using Downpay for a few months, It has been great to be able to take final payments for products with out bothering our customers. We have several unique challenges with our product and the support team has been there to expertly customize the integration when ever needed. They are based in Canada and have perfect communication skills. Support goes above and beyond to rectify issues with genuine concern for your stores success. I would recommend The app! 5 Stars!

Ewing Family Farm
Kanada
4 monate mit der App
27. Februar 2024

Looking to collect a security deposit? Look no further. Excellent functionality, excellent pricing, and the customer service is second to none. They will be able to answer any questions you have and even implement new/custom functionality to make their app work perfectly for your application. Thanks to Diana for all of the 1 on 1 personalized help (including pages and pages of custom documentation detailing how I can implement her solution to my requests). Wow. 10/10

Zippy Balisong LLC
Vereinigte Staaten
Ein tag mit der App