Downpay: Deposits made simple

Downpay: Deposits made simple

Rezensionen (66)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
2. August 2023

This app is amazing. We started in the BETA version with all the support we needed from the developers. We came up with ideas and also some design issues and the service was beyond all expectations.

The results are there. We have more online conversions than we ever expected. Try this out!

Marmertafel.nl
Niederlande
4 monate mit der App
12. Januar 2024

Great product, great support, and flexible development!

I provide the so-called Try Before You Buy service. My business model is a process like this;
The customer pays a rental fee to try the product, and if the customer decides to purchase it after the trial period, the customer pay the remaining balance, and if the customer does not purchase it, the customer returns it to my store.

Before using Downpay, I provided this TBYB service through a partial payment app. The risk of theft is always present, and several stolen transactions have actually occurred. I started looking for an alternative app and found Downpay.

As a result, Downpay was a great app for me.

Downpay can split a customer's payment. The customer promises to pay the full amount at the time of the first payment, only pays the down payment, and I can collect the remaining balance at my convenience.

We can make multiple down payment groups. Define a down payment group and select which products belong to that group. I have created more than 10 groups. It would be nice to be able to manage more easily.

By using pre-authorization, we can ensure that the remaining balance is collected. This is a big advantage over partial payment apps. Please note that the authorization period is 7 days (168 hours).

Also, the development cycle is fast. Hypehound always listens to customer feedback and actively incorporates it into Downpay. I feel that they value app users very much.

I restarted my TBYB service by Downpay and am currently satisfied. The risk of theft is greatly reduced.
It has also increased sales by making the purchasing process clearer for customers.

If you prodive TBYB that charges a trial fee like mine, Downpay is the best app I think.

Lastly, Diana provided excellent support. I really appreciate her. And thank you for providing the world with such a wonderful app!

Onsite Audio
Japan
Etwa 2 monate mit der App
30. August 2023

We are so glad we found this app at the last minute before we launched our new pre-order. It provided the option to accept deposits for each order and we had the option to do it as a percentage or a fix amount. Diana has been absolutely fabulous about reverting on questions we had but more importantly their team jumped in to assist with setup since our store had a legacy theme which required some additional tweaks.

Alpha One Niner
Vereinigte Staaten
3 monate mit der App
Hypehound hat geantwortet 31. August 2023

Thank you so much! It was amazing seeing your successful launch! We are so glad you’re loving the app!

6. Oktober 2023

I just started the Downpay trial for a client site a few days ago. Most of the features are pretty straight forward and intuitive. We were trying to do some automation so we contacted support. Diana was extremely helpful and walked me through the process. The team also spent time listening to our business needs, and actually helped us tweak the app. We highly recommend Downpay for anyone who sells products that have higher prices or in need of charging deposits and wanting some control.

Q Space Furniture
Vereinigte Staaten
3 monate mit der App
Hypehound hat geantwortet 16. Oktober 2023

It was a blast figuring this out with you! Excited to share more of what we have in store as we roll out new features!

7. Oktober 2023

I'm so glad I found this app, which will add flexibility to the service offerings I provide for my clients. I had a few bug issues in the beginning, but the response and service I received from Diana was outstanding and now everything is working perfectly. Thanks Diana!

Bella Grace
Vereinigtes Königreich
3 monate mit der App
Hypehound hat geantwortet 16. Oktober 2023

Thank you so much for writing this! Themes are fickle lol. Glad we got to the bottom of the issues and everything is looking great on your shop!

Bearbeitet am 20. Juni 2023

Gamechanger. Favourite app we've ever installed. It's been awesome for allowing us to release new products on pre-order. The ability to offer deposits is awesome and has allowed us to judge demand for new products. Dev team is always super quick to help and they're really friendly. Would 100% recommend.

trashplanet
Vereinigtes Königreich
2 monate mit der App
4. Juli 2023

Diana, Denis and the team were super helpful and responsive. The app is also very helpful and intuitive. Thank you so much!

Dezros
Vereinigte Staaten
2 monate mit der App
28. Juni 2023

Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site.

Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!

Online Amish Furniture LLC
Vereinigte Staaten
Etwa 2 monate mit der App
18. August 2023

Without a doubt fantastic. We have been wanting this feature for a LONG time and were doing it painfully by hand via invoicing. We have high priced items that are handcrafted to order, so it can take a long time between purchase and receipt of the purchase, so we feel good knowing we haven't held all of the customer's money for the entire time. I know I sound like spam but... forget the Affirm installments - use this app! We ditched Affirm due to high fees and this was such a breath of fresh air. Diana took time to video chat with us on all the features, and has been incredibly responsive on emails with questions. We had it pre Shopify 2.0 for a few weeks, and her team installed it beautifully on both that and as a dynamic feature set on the 2.0 theme. Seriously wonderful people and excellent app.

Athena Gaia
Vereinigte Staaten
28 tage mit der App
Hypehound hat geantwortet 3. September 2023

Thank you so much, I love seeing how much your customers love deposits! Was a blast getting you up and running and making our app fit into your business. :)

25. September 2023

We've been using the Downpay app, for our most recent product launch, where pre-ordering was a big part of the strategy.

The entire team has been more than helpful from day one, making sure we went into the launch, with no worries... at all.

So if you're looking for the perfect app for you deferred payment strategy, there's no doubt. Downpay, is the way to go - no 3rd party bs, just all natively on Shopify

OOONO
Dänemark
25 tage mit der App
Hypehound hat geantwortet 28. September 2023

Wow, thank you so much for this review. It’s been such a blast working with you and your scale. Here’s to many more launches together! 🙌🏻