Downpay: Deposits made simple

Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS.

The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs.

Would highly recommend

Works well, documentation is very good, and customer support is even better! Despite warning me it could be up to 2 days to hear back, I got an answer within 15 minutes and Ian walked me everything thing I had questions about and even did some adjustments based on our specific needs. Couldn't recommend more!

Does what it says and provides payment options otherwise not available. Very responsive support.

Super helpful staff that have quickly helped us with any issues we faced during set up.

Very helpful while navigating issues trying to implement the app into my custom website. We were able to make it work!

AMAZING customer support! The app is really easy to use, too.

Diana was very helpful and the app works perfect

I highly recommend this app! Finding this app was heaven sent for my business! I am not very tech savvy but there was lots of easy to follow steps, and if you do get stuck on something like I did on some of the customization I needed, the customer service is fantastic! A special thank you to Diana, she was right there in chat support and took the time and help me get set up in minutes. Thank you Downpay!

I sell photography workshops with a deposit and final payments due 60 days before the start of the event. I tried many different apps before settling on Downpay as I was trying to save a buck hoping one of the free options would work. In short, they didn't meet my needs. Downpay is the only one that has every feature I needed. It works seamlessly and now I can't imagine not having it. I was spooked by the transaction fees at first, but if you reach out to them for a custom plan they will create a plan that works for you at a reasonable yearly rate with no transaction fees. Support is very responsive as well. Stop looking around, this is the app you want.

We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!