Avis (57)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
29 février 2024

I have never come across any app support as helpful as Diana from Downpay - 10/10! Its a brilliant app, but what makes it amazing for me is the team.

Pixel and Press
Royaume-Uni
4 mois d’utilisation de l’application
7 mars 2024

I had help today from Diana and we was absolutely amazing after a long day, she was an angel and fixed everything for me went over and above.couldnt be happier with everything she done for us

TheForeverYouCollection
Royaume-Uni
Environ 2 mois d’utilisation de l’application
25 avril 2024

Super helpful customer service!

Amish Traditions
États-Unis
3 jours d’utilisation de l’application
20 février 2024

We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)

Gainsville
Australie
7 mois d’utilisation de l’application
18 avril 2024

Very easy to setup. I love the features.

Nuru Botanicals
États-Unis
Environ 15 heures d’utilisation de l’application
6 mars 2024

Fantastic! The set up was easy and smooth. Diana was able to answer all my questions and walk me through the details of set up. We're launching a pre-sale for a brand new product and asking customers to submit a deposit to secure their items. Downpay has all the features, infrastructure and integrations we needed. Very well built product. Thank-you!

Crowd Compass
États-Unis
6 jours d’utilisation de l’application
12 février 2024

Haven't had much use of the app yet but the support team is fantastic! Had an issue that the team was able to resolve quickly and with great communication. Great app for anyone looking for a way to take deposits.

Roomwipe
États-Unis
Environ 2 mois d’utilisation de l’application
6 mars 2024

So far, this app is just what we needed! We offer florals for weddings and other events, and this app allows us to take a deposit at the time of booking and remaining balance closer to the event date. Too soon to know for sure, but we are confident this will help increase our bookings.

Diana was so incredibly helpful in getting the app all set up for us and making sure the wording accurately reflected our specific payment schedule, and helped us find a work around so we can have a payment due X amount of days before shipping/delivery (rather than X amount of days after deposit). She made us feel like we could come back for anything else we needed help with, which is very much appreciated!

Kraft & Co. Floral Design
États-Unis
Environ 23 heures d’utilisation de l’application
25 janvier 2024

I have been using Downpay for a few months, It has been great to be able to take final payments for products with out bothering our customers. We have several unique challenges with our product and the support team has been there to expertly customize the integration when ever needed. They are based in Canada and have perfect communication skills. Support goes above and beyond to rectify issues with genuine concern for your stores success. I would recommend The app! 5 Stars!

Ewing Family Farm
Canada
4 mois d’utilisation de l’application
27 février 2024

Looking to collect a security deposit? Look no further. Excellent functionality, excellent pricing, and the customer service is second to none. They will be able to answer any questions you have and even implement new/custom functionality to make their app work perfectly for your application. Thanks to Diana for all of the 1 on 1 personalized help (including pages and pages of custom documentation detailing how I can implement her solution to my requests). Wow. 10/10

Zippy Balisong LLC
États-Unis
1 jour d’utilisation de l’application