Downpay: Partial Pay & Deposit

This is an excellent product that allows our store to take deposits for items not yet released which is extremely commonplace in our industry. Our industry is driven largely by preorders (and FOMO) and Shopify does not provide this functionality natively so we are very thankful that Downpay exists.

We recently integrated Downpay as the Buy Now, Pay Later (BNPL) solution for our Pilates World online store, and we couldn't be happier with the results. From the outset, the setup was incredibly straightforward, quick to configure, with a great deal of flexibility that suited our unique store requirements perfectly.

A very special thanks to Lidija, who went above and beyond to assist us with some custom scripting tailored to our theme. Her support ensured the entire experience was seamless and visually on point, truly next-level service.

The product itself is exceptional, delivering exactly what we needed and more. It's well worth the investment, especially when paired with the level of customer support Downpay provides.

If you're looking for a solid BNPL solution that integrates smoothly and offers responsive, hands-on support, Downpay is a no-brainer. Highly recommended.

Fastest customer service I've ever received from a software company! The ability to easily integrate a deposit payment option for my made-to-order products without the crazy fees like some other financing apps pays makes this app a no-brainer. Highly recommend!

Downpay solved a critical pain point for our high ticket item sales which has caused a lot of headaches and manual work for our operations team having to email and in some cases call each and every customer in order to get their draft order invoice paid to complete their order.

Now with Downpay we can simply vault their card information while communicating when they will be charged their second half balance on their large order, then charge their card when their order is ready in 3 months rather than having to create multiple different orders to complete a single order.

The team has been super helpful as well and more than generous with their time in assisting us setting Downpay and ensuring its working properly with our products and on our custom theme.

Thanks for making our lives easier! We really enjoy working with you.

Slipstream is a seasonal business across much of the US and with Downpay are able to run marketing even out of season and also maximize our database by converting much more customers with Downpay's deposit application as it allows us to then customize a ship date based on the customers input. Onboarding was amazing with the team and as I've had questions or needed to determine how Downpay would work with other initiatives, the team was so responsive. I highly recommend this app. It was perfect or our business.

Amazing app. I have such a custom, high end product that I desperately needed something like this for many years. When Downpay became an option, I couldn't believe it. I've used it for the better part of a year now and it has done great - lifting our online conversion rate and making it less of a gap to get the customer engaged with the purchase. The app is great but the service is even better. Diana is very on the ball with tweaks and adjustments, helping me tailor the app to our store's needs. I can't say enough great things, this is one of the best apps I've ever had. Thank you

Down pay App achieved exactly what we needed it to, which was a deposit on future inventory (we kept selling out). By using Downpay we were able to mitigate inventory risks and increase PO's after gauging demand.

UI is buttoned up. After the customer initiates the deposit, their system makes it simple to charge the remaining amount from the 'Customers' tab.

Support team was awesome to work with. Overall great experience, surprised more people aren't using it.

Excellent app. Works well with our 20% down, 80% later needs. Amazing, helpful and responsive team. For an app that affects money and order taking, you want to feel comfortable with quick support, and the DownPay team delivers!

Works well, documentation is very good, and customer support is even better! Despite warning me it could be up to 2 days to hear back, I got an answer within 15 minutes and Ian walked me everything thing I had questions about and even did some adjustments based on our specific needs. Couldn't recommend more!

Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS.

The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs.

Would highly recommend