Downpay: Partial Pay & Deposit
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I sell photography workshops with a deposit and final payments due 60 days before the start of the event. I tried many different apps before settling on Downpay as I was trying to save a buck hoping one of the free options would work. In short, they didn't meet my needs. Downpay is the only one that has every feature I needed. It works seamlessly and now I can't imagine not having it. I was spooked by the transaction fees at first, but if you reach out to them for a custom plan they will create a plan that works for you at a reasonable yearly rate with no transaction fees. Support is very responsive as well. Stop looking around, this is the app you want.
Thank you so much for this review! We are always happy to offer flexible billing plans, I'm so glad you reached out and we had a chat about it all. Happy we found something that fit your needs!
Your workshops and the concept behind your brand is spectacular.
Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS.
The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs.
Would highly recommend
We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!
Fastest customer service I've ever received from a software company! The ability to easily integrate a deposit payment option for my made-to-order products without the crazy fees like some other financing apps pays makes this app a no-brainer. Highly recommend!
Thank you to the Downpay team for creating an app that just makes sense. The team is great to work with are open to making the it better.
5-Star review for a Five-Star app!
We were still determining if there was an even app that could enable customers to pay a deposit, then we found Downpay!! What a fantastic app!
The Downpay app opens up a lot of potential for our store and our customers. Easy to set up and extremely intuitive with a friendly interface. We had to seek help from Diana to help us with combining a bundle offer with Downpay, and she could not have been any more helpful, knowledgeable, and generous with her time. Thanks to Diana and all the team at Downpay.
Works well, documentation is very good, and customer support is even better! Despite warning me it could be up to 2 days to hear back, I got an answer within 15 minutes and Ian walked me everything thing I had questions about and even did some adjustments based on our specific needs. Couldn't recommend more!
We recently integrated Downpay as the Buy Now, Pay Later (BNPL) solution for our Pilates World online store, and we couldn't be happier with the results. From the outset, the setup was incredibly straightforward, quick to configure, with a great deal of flexibility that suited our unique store requirements perfectly.
A very special thanks to Lidija, who went above and beyond to assist us with some custom scripting tailored to our theme. Her support ensured the entire experience was seamless and visually on point, truly next-level service.
The product itself is exceptional, delivering exactly what we needed and more. It's well worth the investment, especially when paired with the level of customer support Downpay provides.
If you're looking for a solid BNPL solution that integrates smoothly and offers responsive, hands-on support, Downpay is a no-brainer. Highly recommended.
Great support, willing to work with you to make the app work for your situation
We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)