Avaliações (57)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
6 de outubro de 2023

I just started the Downpay trial for a client site a few days ago. Most of the features are pretty straight forward and intuitive. We were trying to do some automation so we contacted support. Diana was extremely helpful and walked me through the process. The team also spent time listening to our business needs, and actually helped us tweak the app. We highly recommend Downpay for anyone who sells products that have higher prices or in need of charging deposits and wanting some control.

Q Space Furniture
Estados Unidos
3 meses usando o app
Hypehound deixou uma resposta 16 de outubro de 2023

It was a blast figuring this out with you! Excited to share more of what we have in store as we roll out new features!

28 de junho de 2023

Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site.

Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!

Online Amish Furniture LLC
Estados Unidos
Aproximadamente 2 meses usando o app
11 de janeiro de 2024

It seems like the functionality would work, but there is no cart level option for the pre-order, only on a product specific basis. It didn't serve me needs because of this.

Modern Sprout Wholesale
Estados Unidos
Aproximadamente 3 horas usando o app
Hypehound deixou uma resposta 12 de janeiro de 2024

Hey there 👋🏻 Thank you so much for the feedback, this is super helpful for us as we work on our roadmap for 2024. I’m so sorry we don’t have it yet but I’ll reach out as soon as we do!

1 de novembro de 2023

Very intuitive and extremely good service!! This is exactly what I look for in an app and I am glad I found Downpay for making deposits possible!

More Circular
Bélgica
5 meses usando o app
2 de agosto de 2023

Downpay does exactly what I need, is straightforward to use--for myself as well as for customers--and support is right there, easy to reach when you need assistance. 10/10, exactly the app I wanted for my store and I'm very glad I found it.

Portraits by Kate Armstrong
Estados Unidos
8 meses usando o app
30 de agosto de 2023

We are so glad we found this app at the last minute before we launched our new pre-order. It provided the option to accept deposits for each order and we had the option to do it as a percentage or a fix amount. Diana has been absolutely fabulous about reverting on questions we had but more importantly their team jumped in to assist with setup since our store had a legacy theme which required some additional tweaks.

Alpha One Niner
Estados Unidos
3 meses usando o app
Hypehound deixou uma resposta 31 de agosto de 2023

Thank you so much! It was amazing seeing your successful launch! We are so glad you’re loving the app!

7 de outubro de 2023

I'm so glad I found this app, which will add flexibility to the service offerings I provide for my clients. I had a few bug issues in the beginning, but the response and service I received from Diana was outstanding and now everything is working perfectly. Thanks Diana!

Bella Grace
Reino Unido
3 meses usando o app
Hypehound deixou uma resposta 16 de outubro de 2023

Thank you so much for writing this! Themes are fickle lol. Glad we got to the bottom of the issues and everything is looking great on your shop!

2 de novembro de 2023

We have a very in-depth custom order page that pulls a lot of different items together to build out a custom bicycle. We needed a 50% deposit option to help cover our initial costs to start sourcing parts and materials depending on the exact build. There were some initial issues with the interfacing, but the team at Downpay were very helpful and figured out a solution to make sure it worked exactly the way we needed it to. We are very grateful for their excellent customer service and expertise.

Stinner Frameworks
Estados Unidos
8 dias usando o app
12 de julho de 2023

Donna and her team have been such a great help! Quick response I want to say within minutes to any questions or issues you may have. For a while, I have been looking for a downpayment service but could not find just the right one for my page. Finally Downpay, was such a great move for my company. I have more bookings for my workshops all thanks to have a feature at checkout to pay later.

Very simple to set up!

Rugged Perspective
Estados Unidos
Aproximadamente 1 mês usando o app
8 de outubro de 2023

This app is truly top-notch! Not only is the support team remarkable with their swift responses, but I also found it incredibly user-friendly, allowing me to accomplish tasks immediately. Packed with all the essential features, it's a must-try!

MIRA polewear
Japão
5 meses usando o app
Hypehound deixou uma resposta 16 de outubro de 2023

Thank you so much for this review, we're so excited to have you selling with deposits. 🎉