Downpay: Deposits made simple

Great product, great support, and flexible development!

I provide the so-called Try Before You Buy service. My business model is a process like this;
The customer pays a rental fee to try the product, and if the customer decides to purchase it after the trial period, the customer pay the remaining balance, and if the customer does not purchase it, the customer returns it to my store.

Before using Downpay, I provided this TBYB service through a partial payment app. The risk of theft is always present, and several stolen transactions have actually occurred. I started looking for an alternative app and found Downpay.

As a result, Downpay was a great app for me.

Downpay can split a customer's payment. The customer promises to pay the full amount at the time of the first payment, only pays the down payment, and I can collect the remaining balance at my convenience.

We can make multiple down payment groups. Define a down payment group and select which products belong to that group. I have created more than 10 groups. It would be nice to be able to manage more easily.

By using pre-authorization, we can ensure that the remaining balance is collected. This is a big advantage over partial payment apps. Please note that the authorization period is 7 days (168 hours).

Also, the development cycle is fast. Hypehound always listens to customer feedback and actively incorporates it into Downpay. I feel that they value app users very much.

I restarted my TBYB service by Downpay and am currently satisfied. The risk of theft is greatly reduced.
It has also increased sales by making the purchasing process clearer for customers.

If you prodive TBYB that charges a trial fee like mine, Downpay is the best app I think.

Lastly, Diana provided excellent support. I really appreciate her. And thank you for providing the world with such a wonderful app!

Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site.

Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!

Without a doubt fantastic. We have been wanting this feature for a LONG time and were doing it painfully by hand via invoicing. We have high priced items that are handcrafted to order, so it can take a long time between purchase and receipt of the purchase, so we feel good knowing we haven't held all of the customer's money for the entire time. I know I sound like spam but... forget the Affirm installments - use this app! We ditched Affirm due to high fees and this was such a breath of fresh air. Diana took time to video chat with us on all the features, and has been incredibly responsive on emails with questions. We had it pre Shopify 2.0 for a few weeks, and her team installed it beautifully on both that and as a dynamic feature set on the 2.0 theme. Seriously wonderful people and excellent app.

We've been using the Downpay app, for our most recent product launch, where pre-ordering was a big part of the strategy.

The entire team has been more than helpful from day one, making sure we went into the launch, with no worries... at all.

So if you're looking for the perfect app for you deferred payment strategy, there's no doubt. Downpay, is the way to go - no 3rd party bs, just all natively on Shopify

We recently made the switch to Downpay after having continued compatibility issues arise with our previous deposit app, Split. The team was very helpful in adding this to our site, ensuring it worked accurately across our page, and customized options to make it fit into our page. Very grateful to have found this app for a more streamlined deposit option for our customers.

Great app! The developers have thought about every little detail. I'm using this app to avoid using the traditional and expensive Buy Now Pay Later services - those take a high percentage cut from your revenues. Just make sure you collect the final payment before you ship the item!

Amazing customer service. Diana was able to answer all my questions in a timely manner and even hopped onto my site to take a look when I needed help. Diana even taped a video for me on how to use Downpay for my specific needs.

I highly recommend Downpay!

The app is easy to navigate and setup. Any questions we had in setting it up were quickly answered by Diana. It made us feel really confident in using the app on our site. In addition, when we launched Diana took extra time and effort with us to make some custom tweaks so that the app worked and appeared even better on the site. We highly recommend the app to anyone who sells a custom product with long lead times. It made taking deposits a snap!

The app was fairly easy to setup. I had a few issues with how to take payments but I sent a chat request to their app team and Diana responded within minutes. She offered me some great options and even found a bug in my store that was causing the problem. No app is perfect but awesome customer service makes all things work out in the end. Diana and Dennis are that awesomeness.

In my search for a solution to manage preorders, I came across Downpay for partial payments. Its intuitive interface made things straightforward. But what truly stood out was the team. With our specific B2B and multi-languages challenges, our support rep, Diana, quickly understood and addressed our needs. If you're looking for a dependable app with an attentive support team, I'd recommend giving Downpay a try.

Looking to collect a security deposit? Look no further. Excellent functionality, excellent pricing, and the customer service is second to none. They will be able to answer any questions you have and even implement new/custom functionality to make their app work perfectly for your application. Thanks to Diana for all of the 1 on 1 personalized help (including pages and pages of custom documentation detailing how I can implement her solution to my requests). Wow. 10/10