Recensioner (57)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
28 juni 2023

Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site.

Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!

Online Amish Furniture LLC
USA
Ungefär 2 månader användning av appen
2 november 2023

We have a very in-depth custom order page that pulls a lot of different items together to build out a custom bicycle. We needed a 50% deposit option to help cover our initial costs to start sourcing parts and materials depending on the exact build. There were some initial issues with the interfacing, but the team at Downpay were very helpful and figured out a solution to make sure it worked exactly the way we needed it to. We are very grateful for their excellent customer service and expertise.

Stinner Frameworks
USA
8 dagar användning av appen
25 september 2023

We've been using the Downpay app, for our most recent product launch, where pre-ordering was a big part of the strategy.

The entire team has been more than helpful from day one, making sure we went into the launch, with no worries... at all.

So if you're looking for the perfect app for you deferred payment strategy, there's no doubt. Downpay, is the way to go - no 3rd party bs, just all natively on Shopify

OOONO
Danmark
25 dagar användning av appen
Hypehound svarade 28 september 2023

Wow, thank you so much for this review. It’s been such a blast working with you and your scale. Here’s to many more launches together! 🙌🏻

12 juli 2023

Donna and her team have been such a great help! Quick response I want to say within minutes to any questions or issues you may have. For a while, I have been looking for a downpayment service but could not find just the right one for my page. Finally Downpay, was such a great move for my company. I have more bookings for my workshops all thanks to have a feature at checkout to pay later.

Very simple to set up!

Rugged Perspective
USA
Ungefär en månad användning av appen
18 augusti 2023

Without a doubt fantastic. We have been wanting this feature for a LONG time and were doing it painfully by hand via invoicing. We have high priced items that are handcrafted to order, so it can take a long time between purchase and receipt of the purchase, so we feel good knowing we haven't held all of the customer's money for the entire time. I know I sound like spam but... forget the Affirm installments - use this app! We ditched Affirm due to high fees and this was such a breath of fresh air. Diana took time to video chat with us on all the features, and has been incredibly responsive on emails with questions. We had it pre Shopify 2.0 for a few weeks, and her team installed it beautifully on both that and as a dynamic feature set on the 2.0 theme. Seriously wonderful people and excellent app.

Athena Gaia
USA
28 dagar användning av appen
Hypehound svarade 3 september 2023

Thank you so much, I love seeing how much your customers love deposits! Was a blast getting you up and running and making our app fit into your business. :)

29 september 2023

We recently made the switch to Downpay after having continued compatibility issues arise with our previous deposit app, Split. The team was very helpful in adding this to our site, ensuring it worked accurately across our page, and customized options to make it fit into our page. Very grateful to have found this app for a more streamlined deposit option for our customers.

Daughters of Simone
USA
17 dagar användning av appen
Hypehound svarade 16 oktober 2023

Thank you so much for writing this. So excited to help streamline this workflow for you. Looking forward to seeing your continued success with deposits!

14 september 2023

The app is easy to navigate and setup. Any questions we had in setting it up were quickly answered by Diana. It made us feel really confident in using the app on our site. In addition, when we launched Diana took extra time and effort with us to make some custom tweaks so that the app worked and appeared even better on the site. We highly recommend the app to anyone who sells a custom product with long lead times. It made taking deposits a snap!

eGlassWindows.com
USA
16 dagar användning av appen
Hypehound svarade 15 september 2023

Thank you so much for this review, loved helping you set up your store and enabling deposits. It's looking amazing btw the way and I'm so happy to see you folks on offering glass and windows on Shopify and making checkout so easy for customers. I think you're trend setters in this space!

31 augusti 2023

In my search for a solution to manage preorders, I came across Downpay for partial payments. Its intuitive interface made things straightforward. But what truly stood out was the team. With our specific B2B and multi-languages challenges, our support rep, Diana, quickly understood and addressed our needs. If you're looking for a dependable app with an attentive support team, I'd recommend giving Downpay a try.

Croque en bec
Kanada
11 dagar användning av appen
Hypehound svarade 3 september 2023

Really appreciate this review! It was fun figuring this out for your store and seeing how you run your B2B and B2C store. Love the B2B app you picked!

31 augusti 2023

Love this app! Very impressed so far. Just launched our first collection with the deposit and it worked like a charm. Support has been excellent (above and beyond, anticipating needs). Highly recommend.

Hunter Moon Homestead
USA
10 dagar användning av appen
Hypehound svarade 3 september 2023

Thank you so much! Your workshops look fabulous, wishing you all the best with getting deposits and selling out for next year!

15 oktober 2023

This app is one of the best apps we have ever used. The support offered, and the detail of this support is very impressive. We had a few challenges with the app working with some other apps we have on our site and the team at Downpay sorted all of this very quickly and efficiently for us. We are looking forward to using this app as it will make our offer stronger. Thank you

Home Games Room
Storbritannien
Ungefär 24 timmar användning av appen
Hypehound svarade 16 oktober 2023

Thank you so much for this lovely review. I'm so glad you got to see the power of deposits so quickly after setup. It was exciting to see your first deposit sale come in so quickly! Here if you ever need us again!