Downpay: Partial Pay & Deposit

Downpay: Partial Pay & Deposit

Reviews (77)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 25, 2024

Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS.

The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs.

Would highly recommend

Monk
United Kingdom
21 days using the app
May 1, 2024

We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!

JubileeTV
United States
20 days using the app
February 14, 2025

Fastest customer service I've ever received from a software company! The ability to easily integrate a deposit payment option for my made-to-order products without the crazy fees like some other financing apps pays makes this app a no-brainer. Highly recommend!

Jarvis Boards
United States
17 days using the app
May 28, 2024

5-Star review for a Five-Star app!
We were still determining if there was an even app that could enable customers to pay a deposit, then we found Downpay!! What a fantastic app!
The Downpay app opens up a lot of potential for our store and our customers. Easy to set up and extremely intuitive with a friendly interface. We had to seek help from Diana to help us with combining a bundle offer with Downpay, and she could not have been any more helpful, knowledgeable, and generous with her time. Thanks to Diana and all the team at Downpay.

Uniformity
Ireland
6 days using the app
May 16, 2025

Thank you to the Downpay team for creating an app that just makes sense. The team is great to work with are open to making the it better.

Loved Twice Bridal
United States
About 1 year using the app
September 30, 2024

Works well, documentation is very good, and customer support is even better! Despite warning me it could be up to 2 days to hear back, I got an answer within 15 minutes and Ian walked me everything thing I had questions about and even did some adjustments based on our specific needs. Couldn't recommend more!

Nash Yarn Fest
United States
3 days using the app
April 16, 2025

We recently integrated Downpay as the Buy Now, Pay Later (BNPL) solution for our Pilates World online store, and we couldn't be happier with the results. From the outset, the setup was incredibly straightforward, quick to configure, with a great deal of flexibility that suited our unique store requirements perfectly.

A very special thanks to Lidija, who went above and beyond to assist us with some custom scripting tailored to our theme. Her support ensured the entire experience was seamless and visually on point, truly next-level service.

The product itself is exceptional, delivering exactly what we needed and more. It's well worth the investment, especially when paired with the level of customer support Downpay provides.

If you're looking for a solid BNPL solution that integrates smoothly and offers responsive, hands-on support, Downpay is a no-brainer. Highly recommended.

Pilates World
Australia
2 days using the app
February 20, 2024

We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)

Gainsville
Australia
7 months using the app
May 13, 2025

Great support, willing to work with you to make the app work for your situation

Hedge Hut
United States
3 months using the app
December 8, 2023

Diana and her team are amazing. They are super responsive to any and all questions and are really on top of things. The app works amazing as well! I was looking for an app to get a partial payment up front and have the customer pay the remaining later (basically a deposit system) and Downpay does just that. If you need an app to handle the deposit for you look no further!

SoundBox Strings
United States
5 months using the app