Downpay: Partial Pay & Deposit

Downpay: Partial Pay & Deposit

Reviews (81)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 29, 2023

Diana and the support team are fantastic! The app functions perfectly and is exactly what we were looking for. 100% recommend.

Quality Woods Furniture
United States
14 days using the app
Downpay replied August 30, 2023

Thank you so much for the review, we loved setting up your store to offer deposits on all your custom build furniture! Excited to see how your customers like it!

Diana

August 31, 2023

Love this app! Very impressed so far. Just launched our first collection with the deposit and it worked like a charm. Support has been excellent (above and beyond, anticipating needs). Highly recommend.

Hunter Moon Homestead
United States
10 days using the app
Downpay replied September 3, 2023

Thank you so much! Your workshops look fabulous, wishing you all the best with getting deposits and selling out for next year!

January 16, 2024

The app was fairly easy to setup. I had a few issues with how to take payments but I sent a chat request to their app team and Diana responded within minutes. She offered me some great options and even found a bug in my store that was causing the problem. No app is perfect but awesome customer service makes all things work out in the end. Diana and Dennis are that awesomeness.

JillianEve Fiber Art
United States
10 days using the app
November 2, 2023

We have a very in-depth custom order page that pulls a lot of different items together to build out a custom bicycle. We needed a 50% deposit option to help cover our initial costs to start sourcing parts and materials depending on the exact build. There were some initial issues with the interfacing, but the team at Downpay were very helpful and figured out a solution to make sure it worked exactly the way we needed it to. We are very grateful for their excellent customer service and expertise.

Stinner Frameworks
United States
8 days using the app
March 6, 2024

Fantastic! The set up was easy and smooth. Diana was able to answer all my questions and walk me through the details of set up. We're launching a pre-sale for a brand new product and asking customers to submit a deposit to secure their items. Downpay has all the features, infrastructure and integrations we needed. Very well built product. Thank-you!

Crowd Compass
United States
6 days using the app
August 30, 2023

We are so glad we found this app at the last minute before we launched our new pre-order. It provided the option to accept deposits for each order and we had the option to do it as a percentage or a fix amount. Diana has been absolutely fabulous about reverting on questions we had but more importantly their team jumped in to assist with setup since our store had a legacy theme which required some additional tweaks.

Alpha One Niner
United States
5 days using the app
Downpay replied August 31, 2023

Thank you so much! It was amazing seeing your successful launch! We are so glad you’re loving the app!

April 25, 2024

Super helpful customer service!

Amish Traditions
United States
3 days using the app
August 8, 2024

Very helpful while navigating issues trying to implement the app into my custom website. We were able to make it work!

Neuro-Nova
United States
2 days using the app
November 1, 2023

Very intuitive and extremely good service!! This is exactly what I look for in an app and I am glad I found Downpay for making deposits possible!

More Circular
Belgium
2 days using the app
October 29, 2024

Diana was very helpful and the app works perfect

TT Furniture
United States
7 months using the app