Downpay: Deposits made simple

After searching and searching for different options, this was the only app that not only exactly matched what we needed (deposit on only certain items with easily configurable options) but also had fantastic levels of support. Big thanks to Diana and team!

We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)

We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!

The support offered by Diana has been exceptional. She even went to the lengths of recording a video of on-screen actions to show us how to create a solution that was causing us a headache. The app itself allows us to take a deposit in a way that no others could, and removes accounting problems that other apps create by trying to short-cut the manner in which the deposit is dealt with. We have very particular requirements in the way in which the remaining balance is to be taken and Downpay/Diana have allowed us to find a way to do this.

Everything is very easy to use, and the customer service is very quick and efficient! Had questions about customers changing their second deferred payment method, and the resolution was so simple! Love this app!