Reseñas (101)
Refinar
-
Por calificación
Very Usefull app and service.
The best client support
Thank you for your review!
The app works perfectly – very user-friendly interface, generating shipping labels is quick and easy. Support is responsive and helpful. Bogdan is always ready to assist and does so promptly and professionally. Highly recommend!
Thank you very much for your review!
DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.
Thank you for your review!
Até ao momento nada a apontar.
Sempre que preciso entro em contacto com o suporte e o Bogdan dá o suporte desejado e mais ainda.
Pelo suporte excecional que demonstraram ter até agora e por todas as funcionalidades oferecidas, tenciono continuar a crescer com a WebShopAssist. Vamos em frente
Muito obrigado!
This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!
Thank you very much for your review!
Important update!
The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great!
Many thanks to the guys for their work, I am changing the rating of their app to 5.
Keep it up!
===========
My company is forced to use this application until we find a more convenient one, even if it means changing the service provider.
It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive.
We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.
Hello,
Our integration supports delivery to parcel terminals.
You can find details in the app's help page, in the "Delivery to pickup points" section.
Please send an email to support@webshopassist.com so we can provide more details.
Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology.
We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.
Hi there,
The app still works just fine for many other customers.
As we mentioned before, your DPD account has an issue which needs to be solved by DPD.
If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD.
Kind regards
Works better by a mile than other more expensive integration options we've tried. Emails are responsive, and the app is fairly intuitive with good functionality. No major trip ups, any fixes have been pretty easy to sort out and don't require days of investigation or head scratching - shout out to Bogdan for the ongoing support
Thank you very much for your review!
The DPD Integration Shopify App has been incredibly useful for our business. It has streamlined our shipping process, saving us time and reducing errors. Generating labels and tracking orders is now effortless, and it has greatly improved our overall efficiency. Highly recommend for any Shopify store using DPD!
Thank you very much!
Works seamlessly for us in the UK. Great for shipping to the UK and overseas. The Brexit customs integration works great. On the rare occasion we have an issue (normally our fault..!) Bodgan is on hand (normally within the hour) to sort out the problem or to advise. Support is 2nd to none. Well worth the money. Thank you Bogdan for an amazing app and service. Jonny, Brewkegtap UK