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Important update!
The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great!
Many thanks to the guys for their work, I am changing the rating of their app to 5.
Keep it up!
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My company is forced to use this application until we find a more convenient one, even if it means changing the service provider.
It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive.
We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.
Hello,
Our integration supports delivery to parcel terminals.
You can find details in the app's help page, in the "Delivery to pickup points" section.
Please send an email to support@webshopassist.com so we can provide more details.
This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!
Thank you very much for your review!
Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology.
We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.
Hi there,
The app still works just fine for many other customers.
As we mentioned before, your DPD account has an issue which needs to be solved by DPD.
If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD.
Kind regards
Great app! Everything works fine and the client service is great.
Perhaps if it had the pick-up points before the payment method would be better.
Thank you for your review!
Excelente experiência, muito eficiente e rápido. Gostamos muito do contacto com o Bogdan.
Obrigado!
I've been using this app for a good while now and I must say it is an excellent tool!
It makes processing orders much easier.
As a new user, I had some questions about a couple of features and Bogdan was always more than happy to respond in a professional manner explaining all the details. In one word it is outstanding customer service!
Thank you for your review!
All you need for integrating DPD is this app! Works flawlessly, does everything you need, and if something is missing Bogdan, and his team are always quick to respond. They provide better support than DPD itself! We use multiple couriers and DPD is by far the easiest to manage just because of this app. Thanks!
Thank you for your review!
Nice app. Fast and professional help. Thank you! Latvia
Thank you for your review!
It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!
Thank you very much for your review!
We have been using the application for one week, and we are extremely satisfied! :)
Thank you very much for your review!