Avis (69)

Note globale
4,6
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 22 août 2024

Important update!

The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great!

Many thanks to the guys for their work, I am changing the rating of their app to 5.

Keep it up!

===========

My company is forced to use this application until we find a more convenient one, even if it means changing the service provider.

It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive.

We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

Keep-n-Trip. Outdoor accessories manufacture
Lituanie
6 mois d’utilisation de l’application
WebShopAssist a répondu 19 août 2024

Hello,

Our integration supports delivery to parcel terminals.
You can find details in the app's help page, in the "Delivery to pickup points" section.
Please send an email to support@webshopassist.com so we can provide more details.

31 juillet 2024

This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!

Vincent and Barn
Royaume-Uni
12 mois d’utilisation de l’application
WebShopAssist a répondu 1 août 2024

Thank you very much for your review!

22 septembre 2024

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology.

We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

DoRámu
Tchéquie
4 mois d’utilisation de l’application
WebShopAssist a répondu 24 septembre 2024

Hi there,

The app still works just fine for many other customers.
As we mentioned before, your DPD account has an issue which needs to be solved by DPD.
If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD.

Kind regards

11 avril 2024

Great app! Everything works fine and the client service is great.
Perhaps if it had the pick-up points before the payment method would be better.

Lolla Kids
Portugal
Environ un an d’utilisation de l’application
WebShopAssist a répondu 12 avril 2024

Thank you for your review!

9 mai 2024

Excelente experiência, muito eficiente e rápido. Gostamos muito do contacto com o Bogdan.

Mada Baby Store
Portugal
8 mois d’utilisation de l’application
WebShopAssist a répondu 10 mai 2024

Obrigado!

19 octobre 2023

I've been using this app for a good while now and I must say it is an excellent tool!
It makes processing orders much easier.
As a new user, I had some questions about a couple of features and Bogdan was always more than happy to respond in a professional manner explaining all the details. In one word it is outstanding customer service!

Discount Supplements
Irlande
Plus d'un an d’utilisation de l’application
WebShopAssist a répondu 22 octobre 2023

Thank you for your review!

24 octobre 2023

All you need for integrating DPD is this app! Works flawlessly, does everything you need, and if something is missing Bogdan, and his team are always quick to respond. They provide better support than DPD itself! We use multiple couriers and DPD is by far the easiest to manage just because of this app. Thanks!

meer.
Tchéquie
Plus d'un an d’utilisation de l’application
WebShopAssist a répondu 26 octobre 2023

Thank you for your review!

19 mars 2024

Nice app. Fast and professional help. Thank you! Latvia

MOOP
Lettonie
Environ 2 ans d’utilisation de l’application
WebShopAssist a répondu 20 mars 2024

Thank you for your review!

15 novembre 2023

It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!

SISI Drops
Bulgarie
10 mois d’utilisation de l’application
WebShopAssist a répondu 16 novembre 2023

Thank you very much for your review!

29 janvier 2024

We have been using the application for one week, and we are extremely satisfied! :)

Twiggy Shop
Bulgarie
11 mois d’utilisation de l’application
WebShopAssist a répondu 31 janvier 2024

Thank you very much for your review!