Recenzje (74)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 5% ocen to oceny z 1 gwiazdkami
Edytowano 22 sierpień 2024

Important update!

The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great!

Many thanks to the guys for their work, I am changing the rating of their app to 5.

Keep it up!

===========

My company is forced to use this application until we find a more convenient one, even if it means changing the service provider.

It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive.

We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

Keep-n-Trip. Outdoor accessories manufacture
Litwa
6 miesięcy korzystania z aplikacji
WebShopAssist odpowiedział(a) 19 sierpień 2024

Hello,

Our integration supports delivery to parcel terminals.
You can find details in the app's help page, in the "Delivery to pickup points" section.
Please send an email to support@webshopassist.com so we can provide more details.

31 lipiec 2024

This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!

Vincent and Barn
Wielka Brytania
12 miesięcy korzystania z aplikacji
WebShopAssist odpowiedział(a) 1 sierpień 2024

Thank you very much for your review!

15 październik 2024

DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.

NAIL SHOP
Węgry
Ponad rok korzystania z aplikacji
WebShopAssist odpowiedział(a) 16 październik 2024

Thank you for your review!

22 wrzesień 2024

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology.

We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

DoRámu
Czechy
4 miesiące korzystania z aplikacji
WebShopAssist odpowiedział(a) 24 wrzesień 2024

Hi there,

The app still works just fine for many other customers.
As we mentioned before, your DPD account has an issue which needs to be solved by DPD.
If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD.

Kind regards

23 październik 2024

Best support and great I I can only recommend!

Markiza Moda Italiana
Słowacja
Prawie 3 lata korzystania z aplikacji
WebShopAssist odpowiedział(a) 25 październik 2024

Thank you!

Edytowano 31 październik 2024

Everything is fine.

The Knotty Ones
Litwa
10 dni korzystania z aplikacji
11 kwiecień 2024

Great app! Everything works fine and the client service is great.
Perhaps if it had the pick-up points before the payment method would be better.

Lolla Kids
Portugalia
Około rok korzystania z aplikacji
WebShopAssist odpowiedział(a) 12 kwiecień 2024

Thank you for your review!

19 marzec 2024

Nice app. Fast and professional help. Thank you! Latvia

MOOP
Łotwa
Około 2 lata korzystania z aplikacji
WebShopAssist odpowiedział(a) 20 marzec 2024

Thank you for your review!

9 maj 2024

Excelente experiência, muito eficiente e rápido. Gostamos muito do contacto com o Bogdan.

Mada Baby Store
Portugalia
8 miesięcy korzystania z aplikacji
WebShopAssist odpowiedział(a) 10 maj 2024

Obrigado!

15 listopad 2023

It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!

SISI Drops
Bułgaria
10 miesięcy korzystania z aplikacji
WebShopAssist odpowiedział(a) 16 listopad 2023

Thank you very much for your review!