Recensioner (68)
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I installed the app to fulfill orders for Ireland. The initial set up was a little confusing but once sorted out, it is working really well. The app assist team were so helpful and patient and always quick to reply making it a seamless process.
It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!
Thank you very much for your review!
This app has caused me a lot of angry customers! It only allows me to print 30% of labels and support is clueless on how to fix it not to mention extremely slow to reply. Now they haven't answered me for several days. If you run a reputable business look for another solution.
Thank you for your feedback and we apologise for your experience.
We'd appreciate it if you could provide the information we requested few days ago, so we can check why you cannot print labels.
This App is amazing and does exactly what it says in the tin. Bogden, has been great with the support, fast and helpful. I emailed Bogden and asked if there was a way of having a tick box to turn the extended liability on and off as needed. I was not expecting Bogden to turn round and say he would imperilment it. Two days later it's there!! What more can I say. Fantastic customer service.
Super App, and Super Support. The App is very convenient and get's the job done perfectly. And the Support is always there to help. Thumbs up
Thank you very much for your review!
please avoid this app so complicated to use, when i chose a collection date dpd have no record of the collections. Its one of those apps i wish i never installed
I'm sorry you had this experience and I hope you'll give us the opportunity to explain how the app works.
For DPD UK all the shipments created by the app can be found in the DPD web portal or in the MyDPD app in the Shipment Review section.
Please contact us if you need more details.
The customer service has been excellent- thanks to Bogdan. Rapid response to our queries and has helped us solve our complex shipping configuration!
Great App.
My shipments processing operation speed improved a lot. Very good support! They addapted the app to my sepcific dpd plan in one day!
Excellent app. Loads of settings and features to play with, really good at allowin us to bulk print labels and automate the "fulfillment" with Shopify and therefore customers. This really has saves us hours a day in work. Pricing is fair too, with good stepped options based on volumes which is super clear (useful for our financial planning). Support has been really fast, helpful and friendly for me too which is great. I couldnt ask for more, well done to whoever made this app!
Great app, saves hours of needless work! Also Bogdan is super helpful and already has helped us a lot in no time!