Reviews (74)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
February 14, 2021

We worked out this app has saved us 4 hours a week in automation. Amazing. Easy to set up, great customer support and the app WORKS like not just a little works. It's saved us huge time in manual entry.

Crafty Wholesale Limited
United Kingdom
Almost 3 years using the app
WebShopAssist replied February 15, 2021

Thank you very much for your review!

March 3, 2020

Great app. Easy to install and set up. Works perfectly for our DPD UK and EU shipments. Excellent customer service also.

Trunk Clothiers
United Kingdom
Almost 3 years using the app
May 16, 2022

This App is amazing and does exactly what it says in the tin. Bogden, has been great with the support, fast and helpful. I emailed Bogden and asked if there was a way of having a tick box to turn the extended liability on and off as needed. I was not expecting Bogden to turn round and say he would imperilment it. Two days later it's there!! What more can I say. Fantastic customer service.

Precious Little Things
United Kingdom
Over 2 years using the app
March 2, 2023

Works seamlessly for us in the UK. Great for shipping to the UK and overseas. The Brexit customs integration works great. On the rare occasion we have an issue (normally our fault..!) Bodgan is on hand (normally within the hour) to sort out the problem or to advise. Support is 2nd to none. Well worth the money. Thank you Bogdan for an amazing app and service. Jonny, Brewkegtap UK

BrewKegTap
United Kingdom
About 2 years using the app
April 20, 2022

Fantastic app! We use it daily to export all our orders into the DPD portal and it works seamlessly every day without issue. Huge time-saver!

The Homemade Brownie Company
United Kingdom
Almost 2 years using the app
WebShopAssist replied April 20, 2022

Thank you very much for your review!

October 19, 2020

I have been using this app for couple of weeks and It helps to save a lot of time and worries. I had an integration's problem with DPD in the Czech Republic. Bogdan from WebShopAssist was very kind and helpful. I can really recommend this app and their support.

sa3 cosmetic
Czechia
Almost 2 years using the app
December 30, 2022

very easy to use and reliable. awesome support, the pickup function was missing in Slovenia but they implemented it for us in 2 days! This is a huge difference compared to other courier integrations available in the region

LEGO® Store Slovenija
Slovenia
Over 1 year using the app
WebShopAssist replied December 30, 2022

Thank you very much! I appreciate taking the time to write this review!

August 4, 2022

Great tech support! Fast replies, fast support, efficient communication and help. Thanks to Bogdan for his patience.

FORA Sunglasses
Portugal
Over 1 year using the app
Edited August 3, 2021

I used the app to integrate our shopify store with dpd, and create orders on dpd every time an order is placed on shopify. We then use the scan and print feature to speed up processing at depot. Super happy with the app, its very customisable and the support and help to setup is extremely supportive. I was able to contact the team and receive replies straight away, we had a quick zoom call for something more technical and we are super happy, thumbs up

Project Phoebe
United Kingdom
Over 1 year using the app
October 19, 2023

I've been using this app for a good while now and I must say it is an excellent tool!
It makes processing orders much easier.
As a new user, I had some questions about a couple of features and Bogdan was always more than happy to respond in a professional manner explaining all the details. In one word it is outstanding customer service!

Discount Supplements
Ireland
Over 1 year using the app
WebShopAssist replied October 22, 2023

Thank you for your review!