The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
please avoid this app so complicated to use, when i chose a collection date dpd have no record of the collections. Its one of those apps i wish i never installed
I'm sorry you had this experience and I hope you'll give us the opportunity to explain how the app works.
For DPD UK all the shipments created by the app can be found in the DPD web portal or in the MyDPD app in the Shipment Review section.
Please contact us if you need more details.