DPD Integration , 56 reviews

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 16, 2022

This App is amazing and does exactly what it says in the tin. Bogden, has been great with the support, fast and helpful. I emailed Bogden and asked if there was a way of having a tick box to turn the extended liability on and off as needed. I was not expecting Bogden to turn round and say he would imperilment it. Two days later it's there!! What more can I say. Fantastic customer service.

Precious Little Things
United Kingdom
Time spent using app: About 1 year
April 20, 2022

Fantastic app! We use it daily to export all our orders into the DPD portal and it works seamlessly every day without issue. Huge time-saver!

The Homemade Brownie Company
United Kingdom
Time spent using app: Almost 2 years
WebShopAssist replied April 20, 2022

Thank you very much for your review!

January 17, 2022

Had a few issues but after a couple of emails everything was sorted and working fine now. Working both for the UK, Europe and the Rest of the world now.

Goodridge UK
United Kingdom
Time spent using app: 3 months
November 19, 2021

This app is fantastic and if you have any issues or requests the support is amazing. Thank you for this great app!

United Kingdom
Time spent using app: 6 months
WebShopAssist replied November 19, 2021

Thank you very much!

November 17, 2021

We just set up the DPD integration by WS Assist and are thrilled by how well it worked with our existing order processing. Having all of the customers' shipping data auto-populate into printable labels is life-changing. Their customer service is also exceptional. Within a day of signing up for a paid option we requested an additional function to be added to the app. Bogdan, our contact at WS Assist, took it upon himself to contact DPD directly and work with them to create a completely new field for us within the app. I am thrilled with this app and with WS Assist!

Future Forests
Time spent using app: About 3 years
November 15, 2021

Super App, and Super Support. The App is very convenient and get's the job done perfectly. And the Support is always there to help. Thumbs up

Time spent using app: 12 months
WebShopAssist replied November 15, 2021

Thank you very much for your review!

Edited August 3, 2021

I used the app to integrate our shopify store with dpd, and create orders on dpd every time an order is placed on shopify. We then use the scan and print feature to speed up processing at depot. Super happy with the app, its very customisable and the support and help to setup is extremely supportive. I was able to contact the team and receive replies straight away, we had a quick zoom call for something more technical and we are super happy, thumbs up

Project Phoebe
United Kingdom
Time spent using app: 5 months
June 29, 2021

The app works fine and the support team is very very cooperative and responsive. I've requested several minor fine-tunings and they were all implemented in a timely manner. If you are using DPD shipments, I strongly recommend this integration.

Plámenna Fashion Boutique
Time spent using app: 5 months
June 20, 2021

I recently switched from Shipstation to the DPD integration app. Initial setup was fairly straight forward and any problems I encountered were easily and swiftly resolved by app support. The app itself is very easy to use and has reduced the time it takes to fulfil my orders. I have had a couple of issues with error messages but Bogdan from app support is amazing. My emails are answered within minutes and any issues resolve pretty much immediately! Would highly recommend this app for anyone using DPD to ship their orders.

United Kingdom
Time spent using app: 4 months
June 2, 2021

It's a great app! It saves me hours and it gives the customers the opportunity to choose the pick up they want on the map. So that it's always correct pick up point on the ticket. Before they used to enter it by hand and a lot of time it was wrong. I had a few things that I didn't understand how to do. But they support is super quick and adequate. So now it works perfectly. Highly recommended!

Time spent using app: 21 days