Custom & Draft Orders For POS

Hi Team,

We have been using your app, "Custom and Draft Order for POS", on our store for the past three months, and it has been working seamlessly for our needs! We truly appreciate the functionality it offers.

To further enhance its usability for our business operations, we have a feature request that we believe would be incredibly helpful.

Context:
We operate a pet clinic using Shopify POS ...

Solid App, Solid team behind the app, fully recommend it. We switched to Shopify POS last year, we do about 100 Watch repairs a week and found this app based on the recommendation from someone at Shopify, it did about 75% of what we needed. I emailed there support with the small changes that would have made this app perfect for how we do repairs, they implemented the small changes like a search ...

Our retail store takes custom orders. We create a draft order with the customer. Up until now there was no way to pull up the draft order in our POS to accept payment when the order was picked up. We had one small glitch getting started but customer support was prompt and had us up and running in no time.
Great App!

App converts all items from the draft as custom sales when retrieved on the POS. Months of inventory mistakes to fix because of that issue...

Overall really good app, but trouble with customer service and taking for every to respond. App says error in fetching subscription, so we can not get to our all ready created draft orders. Still cant get any help hours after sending email to support.