Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 18, 2022

Great email marketing platform and also CRM. Their team is always available to help and receive feedback. Easy to use, very intuitive!!!

UpGrade Brands
Chile
Over 3 years using the app
May 12, 2021

Drip provides excellent customer service, the staff are always friendly and quick to help! We love Drip!

Fazl Socks
Canada
About 3 years using the app
Drip replied May 17, 2021

Handmade, fair-trade socks made by happy ladies? What's not to love about YOU, Fazl Socks!? Glad to be on your team. Keep crushin' it!

Edited February 24, 2023

Drip is the most powerful advanced tool I've ever used for our business. It tracks your customer journey including the pages and products they visited even if they haven't purchased yet. I love the feature as it visually gives me a wide visual picture overview of each person on a timeline. Their support team has always been helpful and responsive when I've reached out or got stuck on something technical. I highly recommend this for all Shopify stores who want to take their business to the next level.

The Billboard 500 Club
United States
About 3 years using the app
Edited May 27, 2021

I can't believe how easy Drip integration with Shopify is. Truly makes my work so much more effective. And it seems like they keep trying to improve it along the way. The best.

Levi Kreis
United States
Almost 3 years using the app
June 15, 2021

Drip is both easy to use and really powerful. There's nothing that you can't do with it! You can connect multiple services just like Shopify and set up pretty much anything you want to retarget your customers and send them e-mails. Greatest service ever!

LNOC Store
France
Over 2 years using the app
August 9, 2021

Drip makes building relationships with our clients a breeze with automated email communications. We choose the message and the frequency and drip makes it happen. Setting up the work flows is easy once you get going. Great customer support too!

Modern Resale
United States
About 2 years using the app
April 10, 2020

This is the most impressive email marketing tool I have used....and I have used them all. The segmentation powers are wonderful, the email builder is elegant and easy and most important, it is powerful. The tool syncs really well with Shopify and gives some great insight to customers.

Now, that being said...one HUGE thing is missing. Customer Tags do not sync. That is a shame and would be one needed improvement. Putting that aside, Drip is where it is at.

Imperial Blades Wholesale | Oscillating Blades | RidgelineTool.com
United States
About 2 years using the app
May 7, 2021

The drip platform and Shopify integration is brilliant. We've been using them together for the past 18 months or so and have a number of automations running. Their support is also great. You won't be disappointed.

Beards & Daisies
United Kingdom
Almost 2 years using the app
November 5, 2019

Drip has been good to us. Very clean and effective email management. Absolutely amazing customer support that's always there for you. Thank you!

Ippodo Tea USA & Canada
United States
Almost 2 years using the app
Drip replied January 9, 2020

Thank you, Ippodo Tea, for the review. We love providing melt-your-face customer service via chat or email!

July 21, 2020

Drip is the best email marketing software we have ever used, its the perfect cross between MailChimp (the visuals and ease of use) and Hubspot (the CRM and advanced capacities). Visually it's a treat to work with and the team is constantly coming out with updates and improvements, never stagnant. Highly reccommend.

FRANC
Canada
Almost 2 years using the app