Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
February 6, 2024

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand.

Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

Campbell Corps - Official Store
United States
Over 3 years using the app
January 11, 2024

We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough

Whealth
United States
Almost 2 years using the app
November 13, 2023

Intuitive and easy to use. It has a lot of things in a single app, so cart abandonment, product recommendations, etc. not just a pop up. It is expensive but it saves hours per month, so it more than makes up for it.

Greener Life Guides
United States
3 months using the app
October 24, 2023

If you are a busy small business owner, you need to be using Drip.

Mad Batter Cookie Co.
United States
About 3 years using the app
September 14, 2023

We migrated over from another ecomm email service and have been incredibly impressed with the customer service and simplicity to use. Highly recommend for the best bang for the buck.

Compete Every Day
United States
5 months using the app
July 7, 2023

Really like the personal touch. And the tool itself is great. Focussed on e-commerce, not only on e-mail.

Dutch Mud Men
Netherlands
6 months using the app
Drip replied July 12, 2023

Hi there,

Thank you so much for your review.

I'm glad to hear you like the Drip platform and our personal approach. 😊

We're happy to have you with us!

Best regards,
Seray from Drip

October 5, 2023

Fantastic and super easy to use! Loving it so far.

EZ-Level
United States
12 days using the app
January 13, 2022

Drip has been a solid backbone to build excellent post-purchase automation. Their workflows also allow us to build "intelligent" campaigns instead of just sending a series of emails that is responsive to customers' decisions and preferences. The support team is easy to work with too. We highly recommend this.

Health Direct
United States
Almost 5 years using the app
May 19, 2021

We've had amazing success using Drip to manage our customer communications to our email database. A solid Shopify integration, a strong ROI, and solid support to boot!

ST Online, Inc
United States
Almost 4 years using the app
August 12, 2021

We've used many different platforms in the past and Drip by far has been the best Email Marketing platform we've used. Resources and customer service are always readily available, helping you walk through any tutorial you need help in whether it's customer segmentation, workflows, or campaigns. On top of that, Drip revenue has attributed 37%-40% of our e-commerce business in the last couple of months. AMAZING results. We have been very happy using Drip :)

GO SMILE
United States
Almost 4 years using the app