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Honestly without Danny help I never could do this. My store has'nt sold much but I see the potential. I chose the turnkey system. Be careful when you start and make sure things are correct before you go facebook and google
Thank you for your review!
Love it when we have a happy merchant!
Let us know if we can be of any help.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
I would not do business with them. They will secretly charge your card and send an email saying a customer just orderd. They did this to me even though i did not have single product in the store yet and the store also was not open for customers to browse or purchase. They did refund me but could not answer as to why this happend, i do not trust them very poor.
Thanks for bringing this to my attention. We only match directly to store SKUs.
We certainly would not want to ever maliciously charge a merchant. That would not work out well for us in the long run and would be immoral.
There must be some confusion here. I will look at this personally (owner of Dripshipper), see what happened, and get back to you.
Easy to set up and get started. Friendly customer support. I ordered samples and they came just as described. The only issue I have (which is why the 4-star rating was given) is that there is no way to have your store name appear on customer bank statements. If I go to "Rimfire Coffee" and buy something, my bank statement should show "Rimfire Coffee", not "Old Chicago Coffee". This is a monumental hurdle in building customer trust. None of my other product suppliers (Spocket, etc.) have this issue - all charges show "Rimfire Coffee" regardless of the vendor. If they can fix this, I will edit this to five stars as this is the only issue/concern I have.
Hi there! Thanks for the review. You can change your store settings to show your name on a customer bank statement. Our charge to your account for the cost of goods sold will show the supplier name, but not on your customer bank statement. Only on your bank statement for the cost of goods sold. What your customer sees on their bank statement is based on your Shopify store settings, so we don't control that.
Great app for anyone that's always dreamed of having very own small business from home or just their own consumer product without having to provide any start up costs or inventory fees! Their customer support is unprecedented providing me and my team with excellent service for the plethora of questions we've had in order to help us achieve a faster growth and develop our brand even further! I can recommend this to anyone thats either new to Shopify or dropshipping all the way to vetted experts in e-commerce/dropshipping. A 5 star review is an understatement, I'd rate higher if i can.
For anyone interested , my online shop is https://goldenapescoffee.com/
Use our code "firstcup" for 20% off any order!
The app is great & integrates easily, the coffee is delicious as you can see from all the reviews (except 1 guy who said it was worse than Folgers, not sure what his deal is). The issue people run into is the price. Yeah, if you want to hit that middle of the road price range, you're going to be looking at a <10% profit. But the coffee is good enough to market as premium & you can be doing >25% profit. For those bitching about "this is impossible to run a business!!" customer service replied to me in less than a business day, and frankly, if you're whining that you can't run a business effectively when literally everything but marketing is handled, you're weird & need to get more experience in literally any other business model, because this is basically setting up a website & running a few ads. I mean essentially you're an affiliate marketer except you get to set your own margins. Alright, rant over, I'm heading back to catch the end of the Greco ranking tournament.
PS - If you subscribe to Flowrestling, it would be cool to support the darn sport, I mean we all love Freestyle & Collegiate & BTS, but then nobody tunes in for Greco at all? Come on guys, let's do better!
PPS - Chael Sonnen just posted a video about Bo Nickal at WTT & how he may be the best wrestler in the world, and frankly, I'm not sure that I can disagree. I mean Bo won, what, his 3rd NCAA Championship this year & barely cracked a smile! The guy's a monster.
PPPS - The customer service for Dripshipper is really cool, and I am assuming they'll forgive me for getting off track with this review. Coffee is important, but sports change lives!
PPPPS - I'm going to think of a way to brand & market coffee to the wrestling community, nobody steal my idea.
Have a great day, God bless.
The app is glitchy. It rarely opens without error. More importantly, it takes days to process an order. They must forward their orders to a second drop-shipper. Thank goodness my friends and family ordered first. Turn around time is embarrassing. The coffee costs too much. The shipping cost is too high. Use this app and before you know it your brand will be ruined. Very disappointed. Steer clear. Find another solution. Save time and money.
Thank you for your review. Sorry to hear about your experience. We have free shipping on all our products every time. We would love to work with you to show you how to adjust your store settings to set your store to free shipping to match our offering.
Our order processing time is within 3 business days and we are always working to improve this. Since we roast the beans right before shipment, we have our challenges in improving the order processing time, but hope to get there.
Ran a test order in my store and the k cups that showed up did not work in my machine and the coffee was worse than Folgers when I was able to get it to brew. Packaging was poor at best, using this service will not help you build a brand, it will sink you right away, you will never see return business or good word of mouth if true coffee enjoyers are your targeted audience. Save your $25.00 and just resell something else, like coffee from anywhere else.
Thank you for your review! I am sorry for your negative experience. Quality is highly important to us, so we want to know more information, if possible. We roast our coffee the day before it ships to ensure a quality taste. So knowing more about your experience would be greatly appreciated. We will follow up via email to learn more.
Another feature we have to help with packaging, is by using our custom label design section where you can have a fully designed label placed on the bag, instead of the more generic labels you had on this order. This feature sounds like it would be very helpful for you in creating much better packaging. We have this feature available, if you want the best packaging options.
Great app and great service! We love the coffee and so do our customers. The biggest thing is the quick turnaround with every order.
We are very happy that we are partnered with Dripshipper!
This app works really well and make running a business simple. Any time I need help or clarification, the support staff is fantastic! I recommend Dripshipper wholeheartedly!
Thank you for your review!
Love it when we have a happy merchant!
Let us know if we can be of any help.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Absolutely a bad experience. I paid $18.00 for a logo that was never completed. Cannot seem to get in touch with anyone at this point. Even Dan, the founder emailed me and I couldn't get back to him (undeliverable). Samples that I ordered took 2 wks to get here. Customer service is lacking in that more detail is needed than just ref a tutorial. Product cost is excessive. A little better communication here would go a long way
Hi there! Thank you for your review. Sorry for lack of communication. We have been sending email replies to all of your emails. Perhaps check your junk folder for them? Since we did not get corrected custom label designs from you (needs to meet FDA guidelines), and you have discontinued using Dripshipper, we have already processed your refund of $18 for the custom labels you ordered.