Dripshipper: Coffee & Tea , 293 avis

The customer support and service needs work. They constantly ask you to repeatedly.do things that don't work or resolve your issues. If more was done to investigate the root issues. I.e. invoices not showing paid my Customer issue could have been resolved weeks ago.

This app/company connects you with two roasters to drop-ship coffee and tea. It has created the connections that I may not be able to make independent of them. They also host meetings/webinars in conjunction with the roasters to help develop sales strategies and aid in marketing.

It's really good! I launched my store just a few days ago, and so far it's running great. The support team is always ready to help and answer any questions you have in the same day. Great service all around!

So far, so good...It has allowed me to establish a brand presence quickly and efficiently. I look forward to future improvements that help me grow my business and reach new customers.

The chat support has been very helpful. My shopify partner created a website with many bugs that I am now fixing and many questions unanswered. The chat support has always helped me. Even Mr Doughty (owner) reached out to me if I wanted help. I absolutely will accept any help I can get since I am on my own now. Lets hope once I start marketing the sales will hit the fan.

I have used this program for years and have loved it. More options on labels (including color) and more options for single serve and single serve packaging would be great but beyond that, I am very happy with the service.

Good and fast Support and Service and they try to help in any possible way.
App is working really good, just one small issue is the Shipping Carrier is missing in the API transfer from app to shopify therefore if your company is not in a country with USPS you have an issue with the carrier, but rest is working finde and again. The support is really good.
We are looking forward for more features.

Just opened my store this week and received my first order. Second order already in the system. Past several reviews are not good, hoping that is a very small percentage of business owners. I will keep watching...

Pro's. This app has given me the opportunity to find a great niche with US based products. The free shipping is a life saver. It has given me the ability to build a brand with very little overhead. The coffee is delicious.

Con's: The free labels. (a critique more than a complaint). I am appreciative of them, but it seems like the generic design could pop a little more. Starting out, the labeling system is a catch 22. Designing your own labels really increases overhead when you aren't making enough sales to justify the cost of custom labels.

The Temecula Roaster does a really good job with the generic label print outs. The Old Chicago Roaster labels are often smeared when delivered and lack quality. The coffee from both organizations is great, which is why I utilize both roasters.

There has been importing issues recently but from what I understand, it's for optimization of the app which could only mean it's getting good. I hope they'll have more better features and finally have tea on their catalog.

Great support too! I thank Raheel for answering my questions patiently. Thanks!