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This app is amazing. It fulfils orders automatically when they come in. The team at dripshipper print the products with our logo and ship it to our customers automatically. Dropshipping 2.0!!
I've been using this app and love the coffee, so do my customers! The team response quickly to any questions I may have. awesome app and product!
Just started and I'm on the right track. These guys are friendly and fast to get to you. very professional. Cant wait to see where my company goes from here!!
Easy to use app, however my first order was to a UK customer and the shipping was 24 dollars........ Which wasn't clear on their website anywhere I ended up spending 13 dollars out of pocket to send this to my customer. When I contacted them regarding this their response was "We don't control the courier shipping cost" well..... in Drop Shipping the Shipping part.... is pretty important, bad customer service...ridiculous shipping charges. Would not recommend at all.
Great app, opportunity to have a good coffee business and the shipping times are fantastic. I love using this app and can't wait to see the upcoming additions. Thanks Dripshipper. John - Philadelphia
Thank you for your review!
Love it when we have a happy merchant!
Let us know if we can be of any help.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Simple setup, TERRIBLE support. They seem to only offer chat support - there's no way to contact an actual human. So now, my best customer is stuck without the coffee they ordered A WEEK ago and I will likely lose them as a customer. This app is close to worthless...
Thank you for your review.
The issue you are having is because the order was not paid for until 7/16, so that is why it hasn't shipped yet. All our orders ship within 3-5 business days from when the order has been paid for. We don't start processing shipments until cost of goods sold have been paid for.
We have full-time reps available, but are typically only open during regular business hours of 9am-5pm M-F EST. Which is why we did not respond to you last night.
We will put in a request with production to expedite your order to hopefully help.
Awesome product and automation set-up. Great and responsive customer service. While they do have some improvements to make in their production of the product itself, it's hard to argue against the convenience and zero inventory it provides.
Really appreciate the review. Thank you so much!
Awesome app and dropshipping partner. Very quick to respond and seamless integration into my store. Will continue to use for a very long time.
Thank you for your review!
Love it when we have a happy merchant!
Let us know if we can be of any help.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
CS here is great. They respond within minutes and have the information i need or a place for me to find it. I recommend Dripshipper, the are great for a new startup for information and support.
Thank you for your review!
Love it when we have a happy merchant!
Let us know if we can be of any help.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
very happy so far great communication with very attentive staff, app is very easy to use, nice variety of product.